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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arloinstalltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice representative. Prompt easy installation. Listen to requests and helpful with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my ring doorbell and security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was super helpful explaining everything and trying to accommodate my time schedule. Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great installing my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were very capable and helpful. They did the job in a timely manner.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit almost no interpretation in recording just the time it takes to change batteries piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cameras and were mounted very professional. Scheduling people were not so efficient. Took a month for them to get appointments correct. It became very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bra cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are real good!!!they work good and you can see everything clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad install of Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of GS perfectly placed the camera' s in our home giving us added security.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to have metal tubes showing on my backyard wall. This allowed for my cámara to be hooked up and with a clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers new their job and then some. Super knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James is a super Geek Squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James answered all our questions very clearly and succinctly. We have been pleased every time James has been in our home for the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was highly knowledgeable with my install. They did an excellent job with assisting with the placement of my cameras and teaching me how the app works with the cameras. He did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job putting it up, he had to r/s to the next day from the original appt, but he showed up on time for that

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two wireless outside cameras, then made sure they were set up on my phone so I could monitor activity in my drive way and in the back of my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad performs excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all of my cameras and did an excellent job. They explained how to use them and were very patient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free service by trained professional, providing peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with the camera but wish I had an 180 degree view

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed cameras, door lock and connected all including smart thermostat to Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was so helpful installing my ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring camera. He was very professional and helped me with installing and understanding all the features of the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were friendly and put me at ease. They knew their what to do and even gave me a couple of lessons.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with camera system and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Neil from the Geek squad who installed my system. He was here all day and was very meticulous in his prep and worked with me to find the best solution for my needs.

    I would recommend this to a friend