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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Complete installment in good time. Working well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    camera installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my cameras and hooked up.wires were hidden and tacked to wall.helped with internet connections.very professional great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brink Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys (Cody/Fred) installed my Blink security/Camera system and it worked great !! These guys are very professional, Courteous and extremely knowledgeable. Super Awesome Technicians

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job installing cameras and ensuring that they were in perfect working order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job and give me details on the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Tech installed my Arlo Cameras with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras and connected them to the base station. They explained how it works and is it up and running just fine. Thanks for your help

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras hard wired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all 4 cameras and good coverage from the cameras at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Arlo cameras and connected them to my Wi-Fi. The only problem is the cameras keep drooping and don’t stay put for a better view. It seems the cameras need a better mounting mechanism. The cameras seem to be too heavy for the current mounts. I have to keep moving and tightening the knob. I should have gotten different cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my security camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all 8 of my security camera's and I could not be happier how they are working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceasar did a great job installing my ring cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ceasar came out on September 1 to install 5 ring cameras. He did a wonderful job. Took the time to work with me to place the cameras for best coverage. He also explained in detail the different functions of the cameras. We walked through each camera and did a full test of the lights, speakers, microphone, and siren. He was patient in answering all of my questions as well! He was great and totally professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Geek squad installers. Polite knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera mounted and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek mounted the two outside cameras plus the solar panels. The camera are working very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted a camera and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up didn't work correctly. The second geek squad attempt worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase. Best Buy installation was exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED SECIRITY CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our security camera were top-notch professionals. They were EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring cameras install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job and explained everything to me on how the system works and helped me with down loading the app needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good suggestions on placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent suggested better locations for the cameras that we had initially proposed. Helped understand how to set up web access

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great cameras installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indtalled cameras carefully and did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine to you, for the cameras were melted on my front porch and back patio. Both were adjusted for maximum viewing of all my doorways as well as most of my patio, part of my backyard and the front walkway and lawn areas. He took the time to check it all out show me how it worked and get the best angles for viewing. I appreciated the professionalism and the help because I am definitely a non-techie.! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and di an excellent job installing equipment.

    I would recommend this to a friend