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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and solar panels plus configured the system. Execellence work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed 2 cameras and the solar panels. Took less than 30 min.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Security Camera Install - Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Knew just what they were doing and got to work. I will be using them again in the future for best buy purchase set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring Doorbell excellently done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to reinstall my Ring doorbell. The rear camera had to be re I'll installed. The agent knew what he was doing and everything is s working OK now. I really appreciate the Geek Squad as I have no one else to help with things.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did an excellent job mounting my television and installing the Blink cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They went above and beyond to help install my cameras and get our wifi working with them correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    >> great service that works great. highly recommend <<

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted my camera professionally. They were on time and did a clean job of doing it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Two cameras were installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad come out to install our outdoor Arlo cameras, camera-charging solar panels and video doorbell. The lead guy definitely knew what he was doing and got everything up-and-running despite running into several issues along the way. And, even though it started to lightly rain a couple of times, they pushed ahead and finished the install. I was very impressed by the group of 3 and I've had zero issues with everything they installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera meets my security needs. The installation was done by the Geek Squad and it was done very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience So Far!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was simple and clean and took all of about 20 minutes. The product has been better than advertised so far!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were good quality I purchased 5 pack, the only thing is the battery dies quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, BUT STAY PRESENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what, throughout the entire process, make sure you watch their work. They are good, but there are a lot of working parts to getting an install right. The installer may say they understand your instructions, but chances are, they will march to the beat of their own drum unless you explain it perfectly before and throughout the process. I HAD TO CALL THEM BACK TO REFINE THE INSTALL. OVERALL, I AM HAPPY WITH THE VALUE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installed 4 cameras. Very personal service and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very knowledgeable friendly people. Would not go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service - will make up reasons for her to come back lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera se up in front of house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had prompt service and they even helped us find our charger to charge up the two cameras. They were very helpful and worked quickly. Fred

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician didn’t leave before everything was right. Recommend using the service… anytime !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a Great install! Quick easy and Very Professional!

    I would recommend this to a friend