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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,300 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar Panel Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service in the installation of the solar panel by Sean Peterson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Patient and knowledgeable. Highly recommend Eric.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, thorough, didn't need my assistance for anything and the tech worked seamlessly when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and quickly fixed the issue

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! everything is neat and pro. looking. Could not have asked for a knowledgeable installer!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Technician was professional and informative.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my ring Cameras ensure that they were placed as requested with the best view possible. The interaction was professional and informative,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the cameras to all of my devices. Great service. I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fellows were so knowledgeable and helpful. They're well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, They took there time and explained how the cameras worked and was very patient with me. Thank you geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and adjusted security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient and returned until all was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pamlico

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, now have 8—only buy Arlo products from Best Buy, they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job!! I love geek squad and would recommend this to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek SQUAD .work with you. until it the problem is fixed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, took longer than expected but they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing it. Came on time and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras a little pricey and you have to have a memory card

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my Ring cameras, Icould have but the installers were easy to use and had ideas I may not have considered like blind spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always using geek squad to install devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly, helpful, got everything done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Arlo cameras and mounted one on outside of cottage. He was very knowledgeable and helpful in reviewing how cameras worked in their app. Couldn’t ask for anything better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was fast, efficient and explained how to use products correctly

    I would recommend this to a friend