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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my modem, router, and cameras. He did a good job. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Geek Squad Installed Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected this camera and were wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my camera and were competent, effecient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera and router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My te h Beau was awesome. Very knowledgeable and helped with every aspect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality free installation and service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and adjusted my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service issue corrected and everything working great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation, took longer than expected but they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and installed 4 outdoor cameras and a spotlight. He also Provided technical support for us with the operation of the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without lifting a finger, I was set up and had my system explained to me. Would have taken me much, much longer to install.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and Eric installed my ring cameras and wifi ,,,very professional. I could not have done it myself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing it. Came on time and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very fast and really knew his products. Hooked everything up and showed me how to use it. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was timely, professional, quick and worth the cost of installing three wireless security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer of Cameras on our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed cameras did an excellent job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras a little pricey and you have to have a memory card

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick! Would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV, and they connected my security lights, but they did not aim and position the lights properly so it is going off all the time. They need to return at their expense to set the camera up properly. They should have checked this while they were at our house. I am sure that if they followed up that this could be taken care of easily. We had 2 issues: the TV connected properly to Roku, and the security lights.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always use Geek Squad, very efficient, knowledgeable, and answer any questions you have with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek SQUAD .work with you. until it the problem is fixed

    I would recommend this to a friend