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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,300 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad did an excellant job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a list of questions . They answered all of them. I was very happy with the Geek squad and their knowledge of the equipment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly but not professional did the bare minimum to install did not install cameras where they were instructed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Blink Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted my 2 outside blink cameras to stucco walls.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Geek was very knowledgeable, personable, and polite. We will request him for our future Geek Squad needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    installed security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time & easy to work with explained about the product .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and John are great..very knowledgeable about our cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and one of them the batteries die with 48 hrs. I called and complained to the geek squad. Same camera comes out of the attachment that's screwed on the siding. Everytime I changed the batteries which is every 2 days the whole camera comes out. I regret I brought this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and perfect for locations without electrical wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was friendly and efficient. Connected the cameras and made sure they were in the desired spot. Everything was up in running in no time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had geek squad for awhile now. This was the worst experience I’ve ever had! I love love you guys but this time was not good. No one told me that you contract this work out. You sent a newbee to my house. My sales rep told me they would come and show me everything. This was the guys 4th install. It was horrible!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my cameras and made sure that they were working properly and connected to my wifi

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Four cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed outside cameras! Great job ! Took most of the pressure out having them do the ladder work and hook them up!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not tell you what an Excellent Job that was done , positioning the cameras at just the right angle. The First Time !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed the cameras perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both cameras work great, very clear with excellent detail.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy that mounted my camera was very knowledgeable. He was really kool and kind. He made sure I knew how to work my camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gil did a great job installing my new camera and solar panel. He was efficient and knowledgeable.Love the Geek

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Geek Squad moved my RING camera efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved a ring camera and solar panel from a shady inconsequential location to a sunny spot that illuminates 3 entries to my business so I never have to change batteries and I can view who is coming in and leaving. On time and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Extra Eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians that mounted our cameras were professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed 8 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was so knowledgeable, efficient and very patient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our cameras with attentive ease

    I would recommend this to a friend