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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,300 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV, and they connected my security lights, but they did not aim and position the lights properly so it is going off all the time. They need to return at their expense to set the camera up properly. They should have checked this while they were at our house. I am sure that if they followed up that this could be taken care of easily. We had 2 issues: the TV connected properly to Roku, and the security lights.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great to work with. thought they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of eufy cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John with Geek Squad was wonderful and helpful. He set up 3 cameras and showed us how to do various things with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Techs were very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage that I have with the squad is the best thing to do if you are not tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my tv and I am satisfied. This was a quick installing and would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wireless camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did what i wanted, cameras installed and the system made operational. i'd use this team again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very helpful. He installed all our camera's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy technicians, Burlington NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Indoor Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these cameras, and the tech did a good job installing them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and Eric installed my ring cameras and wifi ,,,very professional. I could not have done it myself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Great Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and you don’t have to scan through videos for hours to see what’s going on. You can set different settings to work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my tv with no problem! They were extremely knowledgeable and connected all my devices to it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent thatvinstalled my Ring security cameras was professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love these cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they install them ,they did a really nice job I can see from the side of my house behind my house at all times through my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my cameras to my liking and adjusted upon request

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed cameras and set them up on my phone quickly. Explained and showed me how to use. Friendly installer and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. Answered our questions and explained usage very clearly. Would gladly welcome him back to install or service our current equipment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having someone install cameras. Had problems with scheduling. Tech didn’t show up when originally scheduled. Had a very frustrating time reaching someone at Best Buy who could figure out what happened. Individual who helped me order cameras helped resolve scheduling. Tech who came had only installed a couple of arlo systems. Cameras working ok all in all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are vert good for my situation, but the installer went way above and beyond expectations with this installation. Could not be more satisfied.

    I would recommend this to a friend