Customer Ratings & Reviews

The agents connected my TV, and they connected my security lights, but they did not aim and position the lights properly so it is going off all the time. They need to return at their expense to set the camera up properly. They should have checked this while they were at our house. I am sure that if they followed up that this could be taken care of easily. We had 2 issues: the TV connected properly to Roku, and the security lights.

the installers were great to work with. thought they did a great job

John with Geek Squad was wonderful and helpful. He set up 3 cameras and showed us how to do various things with them.

Excellent service. Techs were very friendly and knowledgeable

This coverage that I have with the squad is the best thing to do if you are not tech savvy

The Agent mounted my tv and I am satisfied. This was a quick installing and would recommend again

they did what i wanted, cameras installed and the system made operational. i'd use this team again.

the agent was very helpful. He installed all our camera's

The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

I really like these cameras, and the tech did a good job installing them.

Gabriel and Eric installed my ring cameras and wifi ,,,very professional. I could not have done it myself!!!

The picture is very clear and you don’t have to scan through videos for hours to see what’s going on. You can set different settings to work for you.

The agents were able to mount my tv with no problem! They were extremely knowledgeable and connected all my devices to it

The agent thatvinstalled my Ring security cameras was professional and thorough.

I love the way they install them ,they did a really nice job I can see from the side of my house behind my house at all times through my phone.

Agent mounted my cameras to my liking and adjusted upon request

Installed cameras and set them up on my phone quickly. Explained and showed me how to use. Friendly installer and very knowledgeable.

Very professional service. Answered our questions and explained usage very clearly. Would gladly welcome him back to install or service our current equipment needs.

Well worth having someone install cameras. Had problems with scheduling. Tech didn’t show up when originally scheduled. Had a very frustrating time reaching someone at Best Buy who could figure out what happened. Individual who helped me order cameras helped resolve scheduling. Tech who came had only installed a couple of arlo systems. Cameras working ok all in all.

Cameras are vert good for my situation, but the installer went way above and beyond expectations with this installation. Could not be more satisfied.