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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,300 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did my install were very helpful and knowledgable. So glad I had them do this install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and professional guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service and willing to help including giving great advise

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great at Installation Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor working for the Geek Squad was neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was great on time very professional didnt make a mess

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bestbuy In Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad at Bestbuy install my new Google Nest camera to get me up and running with quality. Hands down it’s something to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was timely, professional, quick and worth the cost of installing three wireless security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Needed best buy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting both cameras in the perfect place. They agents were very helpful getting the cameras set up to work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras the way I told them with patience, they did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to work with. .......................

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    USE THEM ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULDN'T HAVE BEEN TAKEN CARE OF ANY BETTER, FROM INSTALLATION TO BEING SHOWN HOW TO OPERATE THE SYSTEM. HAVE USED THEM BEFORE AND WILL KEEP ON USING THEM!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Product and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided an easy set up and the light/camera combo works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy as long as it’s not hardwired Geek squad is not able to do that Weeks later still waiting on third-party to show up. I’ve made three appointments and all three I have showed up can’t do it. Other than that the cameras work great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qualifies technician, mount all 3 my camera properly on my property

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    re-charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we need to keep re-charging the battery, we have solar as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without lifting a finger, I was set up and had my system explained to me. Would have taken me much, much longer to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the camera and VERY patiently answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Installing process was easy and fast…..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Roland installed 2 cameras and solar pa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland installed two ring cameras and one solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    night owl security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. geek squad, very efficient, knowledge and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solar charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and explained everything on how it works

    I would recommend this to a friend