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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,300 reviews
  • Rated 3 out of 5 stars

    Technically educated, but sloppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the position of an outside camera not to my liking, wanted it on the opposite corner of the house. He moved it to my liking and agreed to reasoning for the placement. But in doing so he left two holes in our siding from the original placement. In your advertisements and videos Best Buy employees are dressed neatly and in uniform, The Geek Squad who showed up for our service was not in uniform which I can understand for they had winter coats on and were working outside, but Best Buy should at least provide a belt for its employees to hold his pants up so his underwear are not showing. Bad look doesn’t bide well for the Best Buy brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Har Working group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked very hard attempting to make my camcera connection to be a efficient as possible. Unfortunately this will be the last free installation by the geek squad since that benefit is going away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick and professional!! They even gave recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of ring camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very experienced in installing my cameras and everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation and set-up. All involved were courteous and very helpful explaining how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to install In my cameras and did walk thru process with me on how to set it up very worth it..

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always use Geek Squad, very efficient, knowledgeable, and answer any questions you have with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked extremely hard to try and get this system to work but due to limitations of this system, it would not accept our password that we use for all of the things hooked up in the house. It would have been too difficult to change all of the passwords for everything else, so we are returning this system and buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ok camera for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Greg Hernandez is the best. He is a good fit for the company. Give him a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 4 Ring Security cameras & 4 solar panels. They did a great job and everything I asked for.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed right where we needed them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got my Ring to Ring and Protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, and very thorough with explanations and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very fast and really knew his products. Hooked everything up and showed me how to use it. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive. Very happy. Hard workers very professional. Recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is wireless. Got rid of the wires that we had previously. Easy to navigate on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    BestBuy Allstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Squad Members - they were very confident and conscientious! Super knowledgable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring cameras are working as expected. Thanks to geek squad for excellent and professional service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 2 cameras outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and very polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dejuan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dejuan at Geek Squad was AWESOME!! Polite, professional, patient with my questions, very informative and did a great installation of 3 cameras with solar panels and a ring doorbell. Dejuan made it a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shotgun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they install my wi-fi camera less 30 minutes Great job!

    I would recommend this to a friend