Customer Ratings & Reviews

I am very pleased with the Geek Squad crew who installed 2 floodlights on my home. They arrived in a timely manner and was very professional installing the products. The technicians carefully showed me how to work the product and helped install the software on my tablet and cell phones. They did a great job.

I had a really good experience with the guys that came to install my cameras. They were very knowledgeable and helpful. I would definitely give them five stars across tge board!

The geek squad (which was one guy lol) came to install my cameras and it was easy breezy! He placed the cameras where I wanted them and installed the app got me all set up. I was very pleased with his professionalism and knowledge about the camera system.

I was hesitating to purchase the geek service for $200 but after getting the camera installation service. I am glad I got this service. I only pay $49.99 to get my cameras installed outside my home which saved me a lot of headache and time. The tech they sent out was professional and got the job done.

Cameras work very well. I get to see whats happening at my home even when i am not tbere. Very happy with the purchase and installation.

I bought Night Owl Wireless camera (not wire free). As a Total Tech member I got the install service free (Wireless Camera Install - Upto 4 cameras) and booked an appointment. When the tech arrived, he was confused seeing that the camera has got the wired connection and the service is for wireless. I made him understand that the camera is wireless and not wired. He said that it will take around 2 hours of time to install and hence he said that he will reschedule the appointment for future date based on his schedule. He came back with one more guy on the next re-scheduled date and finished the camera installation where ever I wanted the cameras. The tech was prompt and kept his words. I would rate them excellent to their commitment, knowledge and work.

Installed cameras and placed for best coverage. They took time to try different locations.

The installer was professional and fast and on time and kind. They were tme and took care of everything we needed.

The technician CJ did a good job of placing my cameras, and adjusting them so that they would give me the best possible coverage. He also explained the operation. Very professional and knowledgeable.

Geek Squad did a great job both times we needed them. First time to install outside security cameras and home base. The second time (a week later) was to take down the 1st system that wasn't working correctly and put up the new system that now works great! Both times they arrived when they said, if not a bit early which was nice. They were helpful & professional too.

The in house installation of my mesh routers, cameras, and more couldn't be better. The tech are knowledgeable, diligent, and extraordinarily cooperative & helpful!

Mounted Security camera, down loaded app on cell phone because I'm not tech savy at all . agent was very helpful and respected my apt. took shoes odd at door. and showed me how to use camera from cell phone .

Arlo is a great product. Camara's had great pictures and very easy to set up on my phone and learned through geek squad a lot. Arlo at the time I just wasn't happy with the introductory offer. It took forever to get a refund. But service was good.

Agent mounted 2 Blink outdoor wireless cameras for me, set the app up on my phone and showed me how to use the phone app as well as my Alexa show to view the areas. He was quick and very knowledgeable. Great job!!

Alec or Alex is the Geek who installed 3 cameras for me. He kept me posted on his arrival time and was a good listener when we discussed each installation. He knew the product well and was able to determine placement based on the view I wanted. I worked for several hours and maintained a focus on doing the work safely and correctly. Alec(x?) answered all my questions, made recommendations, and programmed all the software. So glad I have the Geek Squad to help me!!

Mr Kevin, a Geek Wizard installed my Arlo security camera. Knows his job extremely well. The best in the business. Mr Kevin also explained to me in great details how to navigate the Arlo camera system. I have a great understanding of the Arlo system by the time Mr Kevin left my house. Thanks Mr Kevin.

Warranty service call was performed by Alex Sargent of Geek Squad for issue involving recent purchase/installation of security cameras. Alex was extremely thorough in checking/testing each camera/solar panel, not just the one w/issues. He was patient in explaining the details so that we understood what caused the problem and how he rectified back to full working conditions. Could not be happier with Geek Squad's home service techs.

The Geek Squad arrived as scheduled, were very kind and professional and installed the equipment in the best possible locations and sun exposure according to my desired locations. Very happy!

Sean was professional and very helpful. He installed all four cameras and helped my wife with the apps on her phone as she is not tech savvy. Furthermore, he made some recommendations on how to improve our internet connections. I would give him a 10 out of 10.

The tech from Geek Squad installed the Ario camera perfectly and explained how to download the app; he did not leave until we actually used the app to make sure he "got it right". Great service!!!