Customer Ratings & Reviews

I had security cameras installed. When I bought them, I told both the lady on the Geek Squad and the Sales Person in the Security Camera section exactly what I was doing, why, and what I wanted. Not only did they not schedule enough time for the Geek Squad to complete the services, but they sold me the wrong equipment. After 3 trips, one with a supervisor, and ending up taking down what I originally bought and getting a new system, I am fully pleased. Geek Squad you rock!

to everyone thank you for you knowledge and professionalism

They were great, had it all put up in no time &explained everything to me. Really great work.

The agent set up and test before he left. I will request this agent the next time I need an install.

He Could not be any better. Had the knowledge to install and operate the alarm system. Made sure before he left that I understood the operation of the system.

Excellent service with installation. Professional, courteous and customer service focused.

Mounted tv quick and simple. Oh for the home security the said they didn’t service my area so I did myself . I was able to get a gentleman to do it for me so I guess that’s good. Services guys are good follow up from Corp poor put me on hold for ever and they couldn’t figure out why installation was canceled just said of systems are wacky and asked me to drive to a store to get credit? Awesome?

agent did well but admitted it ws his first time to install these devices. It would have helped if he took a fe minutes to explain how to use the cameras. The lights work well. But cameras seem complicated.

Excellent service and installation, professional service.

Geek Squad installed two cameras and set them up along with a new Sonos with Alexa for voice control. Works great!

The agents mounted my camera quickly and carefully. Thank you!

The service rep. Was very rude and impatient with me , he was not kind and showed no customer service etiquette! I was not happy about him , I Paid $129 for an unsatisfactory service, , the camera keeps going off line , we were told to get a WiFi extender and we did , but we’re not sure how to install it . We need help , we are senior adults and some technical issues we are not familiar with , PLEASE HELP us! I feel like I paid my money for the guy to just install the camera with no explanation on how to operate it out of courtesy. Thank you very much for your consideration,Mrs. D. Jones

Chris the GeekSquad agent was great. On time and professional.

He did a fantastic job. He was deeply knowledgeable.

Great service. Installed quickly. Very knowledgeable

I would definitely recommend this product to friends and family. Technicians did a good job with the installation.

Installer was very nice and knew what he was doing.

Derek did a good job with the install and was careful to coordinate each location prior to installing the item!

Greek did an excellent job. Very professional, setup the system

The agents mounted my cameras with no issues and were very friendly