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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,301 reviews
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and very professional glad to have them to help everyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team was pleasant, knowledgeable and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See comments above. The team completed the work on time and everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby installed 4 ring cameras, so friendly and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and knew what he was doing. Did the work, also helped me set up the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a wonderful job at setting up the wired cameras. Very professional and went beyond to help us out.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Camera with serious limits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple disappointments…this is a wireless camera. I’m not present to recharge it so I must plug it in and the location of the plug-in makes it awkward. It is so tight, it limits how I can position the view. Also, after 30 days, it requires subscribing to see the library at $4.99 monthly. None of this was revealed at the time of purchase. The legacy Arlo camera I had previously was much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgable technician. Was on time and completed the work in 2 hours or less. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great Job on installing my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job on installing and setting up my cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Took Care of Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought they would do. Did not disappoint. Worth every dollar. Quick and done in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my slimpisafe outdoor camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helpful. Easy installation. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the ring cameras and connected them with the phone and amazon echo video .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. I recommend an electrician be onsight when installation takes place so they can work together, otherwise, communication is challenging between the two parties with the homeowner as an intermediately.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Wireless Camera Installation guys where on time and very professional in setting up everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an oustanding job on installation and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Easy Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer made it super quick and easy. They were really good communicating when they would be arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras around my home and did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camaras installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and service was excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the camera. I purchased the arlo camera and solar panel. The technician told me I wouldn’t have to worry about charging it for at least a year. I had to charge it the next day. The solar panel don’t work well at all. I feel it was a total waste of money. I can’t have it on the settings that I really want it on because then it really drains the battery. So, I feel that it is a waste and not serving the purpose of why I bought it in the first place. I miss so many motions it ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great job installing and professional while they are here

    I would recommend this to a friend