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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,301 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, trust worthy and very knowledgeable, I will use geek squad again for sure. Two service members arrived early as well and helped me to understand how to use the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my camera great and helped me with the app and set up. I would recommend geek squad to anyone. They are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are real nice now I have to learn how to work them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad In-house Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!! Squad was well informed and helpful. Thanks Guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done to precision. Service is always great with these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They respectful. Knowledgeable and professional. Overall They eere excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camarea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They mounted my cameras were I wanted and ensured they were working

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Video service majors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done great job, very informative answerdd all my questions .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew awesome every time he comes out to eork on anything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The service was great and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and followed my direction on the placement of the solar panel. Went beyond what was expected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo Cameras. I only had problems with one because it wouldn't charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew from Best Buy showed up on time and got the job done. He is very knowlegable on setting up the Ring Camera's with spotlight. In fact we had him a couple of years ago and he did some other camera's that with stood 2 hurrincane. Would recomment Mathew from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with the Geek Squad's installation of our Arlo cameras and doorbell and new router and wifi extender. Our first visit was from a contractor hired by Geek Squad and the results were not good. Once the Geek Squad came to do the install everything went smoothly. Love Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! 100% Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! 100% Recommended. Great Service! 100% Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 16 security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service and advice. Service staff very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr Needham was very prompt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Needham was very prompt and the installer was quick and did exactly as I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guy was really knowledgeable and went over everything. Great customer service from tech. So far so good with the cameras. Almost a month and batteries around 87%. I linked with Alexa for notifications when there is a person on my front and back porch. I may need a WiFi extender, sometimes I get poor connection on the side of house farthest from my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent mounted all 4 cameras., hook up computer system and all devices working in perfect order as requested..The whole appointment went fabulous without any delay during install. Great walk through to let know how everything would work and in changing batteries and keeping system running without any problems. Experience was remarkable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera's and doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The technician was very polite and professional. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have someone set up everything and show me how to use and change batteries.

    I would recommend this to a friend