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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,301 reviews
  • Rated 5 out of 5 stars

    CeciliaB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment! I have feelings of so much protection in my yard, around my home. Especially coming and going from my car I feel safer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my camera great job. As well my new wifi modem system. TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. He explained the whole system to me. He then help me download the app and assisted me inlogging in all the cameras. He then installed all the outside camera's and the solar panels. Came back inside, checked the system, named all the camera's, and tested everything once more. The whole experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed and mounted our cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Besy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best guys on the market. Knowledgeable, friendly, And very efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review for 3rd part installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set me up with third party installers since they do not install the wired Ring spotlights, only the battery operated ones. Once finally got installers to my home, I was very pleased with their service. Friendly and they took time to show me set up and how to use the Ring app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 outdoor camera set at my home. The Tech person did a great job of installing my camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not quite great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came out were all great and really nice and professional. My one knock on them is that the camera that was installed on the garage was not placed in an ideal location. I would have much preferred that it was installed higher so no one would be able to move it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation of my camera state of art. I would use Geek Squad again for my installations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great teamwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came and installed 3 televisions in less than 30 minutes. Amazing team work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink Cameras - beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink Cameras are excellent however, they say they are compatible with Amazon Alexa Echo but they are not. The Blink technicians are still trying to get this resolved. The blink cameras work on your blink app on your phone however somehow they do not give you live views on your amazon echo show. Beware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my cameras were so kind and knowledge. They made sure they answered all my questions and that I knew how to work the cameras before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service of tv and ring cameras

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad is about that bidness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring cameras, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and working to our complete satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly and knowledgeable about the product. They installed cameras very fast and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had security cameras before, but these Arlo cameras are pretty easy to use. So far so good .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job, professional and answered any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are the GREAT GEEK SQUAD TEAM MEMBERS at Best Buy and then there are the NOT Great Geek Squad Members. 5 STAR TO THE GREAT ******* Chris from NE -uptown EXCELLENT*********

    I would recommend this to a friend