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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,301 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the tv up quickly but when it came time to show me how to navigate the tv that was a brief explanation. I am going to have my nephew come over & show me how it works

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and was on time and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head technician and his assistant were punctual professional and KIND. THEIR PATIENCE and ability to understand my needs by empathetic listening was priceless! Best team I have had out here yet!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my cameras fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras and did an excellent job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Platinum 5++++ Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable & committed to achieve the solution. Bravo! Best ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service!! Quick, easy, very friendly and went over all equipment to make sure I knew how to work it and what to expect. Answered all of my questions. Everyone was very professional! Definitely will refer friends to Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am feeling happy to purchase my first time cameras for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly , patient , quick & knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Paul was a professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my experience with Paul! He was truly a professional!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time and professional install was simple and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A MUST TO HAVE. A GREAT PURCHASED IF YOU HAVE A HOUSE A APARTMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Phil was super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil took his time and ensured all of my items were installed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was installed quickly and they work great! I would definitely recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was quick and efficient with installing Ring cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind, knowledgeable, efficient, and friendly technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installing Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of 5 Ring Spot Cameras was great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks guys installed 4 Arlo cameras. Excellent job. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    camera with solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them a four because when the solar panel was put up it wasn't connected. I had to call for an other tech come (David). He got it going for me. I thank him every much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great and informative and arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast and he is Soo nice and he know what’s he’s doing.

    I would recommend this to a friend