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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,301 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Cameras and door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great but the only thing here was when I placed my order at bestbuy I said that I will install cameras and door bill when he showed up he told me to install the bill it’s going to be extra charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job installing and setting up my new Nest Cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best Buy guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always do a good job of installing my products. They are professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Phone conversation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and courteous while talking to him'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell, the agent, worked around my schedule to accommodate my needs. He came and installed the equipment, ran the setup on my phone and explained everything to me. He did a phenomenal job and I would have him back for any worked I need done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality I would definitely recommend this to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    all is well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad got there on time knew what he was doing got it don fast and right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Easy & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the geek squad tech didn’t leave until he knew I was happy with the way our security cameras were working. I feel like he went above and beyond by explaining the Ring app to me also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad member was great. Took time to explain how camera works and made recommendations. He was very professional. I love my cameras. Clarity is excellent. I now have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN SUPERB JOB OF INSTALLING TO WHERE WE NEEDED AND OFFERING GOOD ADVICE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They knew what they were doing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great on putting up my cameras. They explained well how system worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    scheduled quickly, excellent installation/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected all the cameras efficiently and quickly. All working great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look so easy and I did not have to lift a finger... Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Ring camera was defective & Tristan was very instrumental in reordering and making sure installation was completed by another Tech. There was an error in billing, but again, Tristan made certain error corrected. All I spoke to listened to problem and made sure corrected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not geek squad. 3rd party installers came a day late, and never notified me. they wasted my time for 8 hours waiting for them to show up on my appointment day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted all my cameras nicely,he was listening to my question and giving sugestion that work in most angle of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing security cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan, the geek squad installer is great! This is the 3rd time I have had him out to install security cameras. He is professional and personable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solar panels for Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several outdoor Arlo cameras. I had them install the solar panels for them. They did a fairly good job but they didn’t install the supports that keep the panels in place during wind storms. Have had to readjust after the winds come blowing down the plains.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys were highly professional, polite, well dressed, and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that came over to install my cameras did a great job

    I would recommend this to a friend