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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,304 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT INSTALLATION AND SERVICE TECHNICIANS ARE VERY WELL SKILLED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed on time and did a professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted cameras in a truly professional way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Soo good I ordered 3 more just to cover the blinds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer and love the fact that I can see who it is at door

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and synchronized the equipment fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These professionals know what there doing. Again money well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Blink" Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "Blink" cameras were installed by "Geek Squad" He was professional, but did not do a good job of explaining how they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team who came to install my new Arlo Security System were fantastic!! Professional, efficient, and very customer-focused. I hope I get them the next time I need similar help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera the Geek squat was very profesional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledge work done in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad visit and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was great! Very personable, but professional. The Geek squad customer service help line reps are very difficult to communicate with, not my favorite group.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my arlo 2 system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installed and programmed cameras and controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    got it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my new security cameras with batteries and then came back to mount the solar panels so we don't need to keep changing out the batteries, and they installed the solar panels where they can receive more light.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Solar panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put the solar panels up and hooked my cameras up. But sometimes not all are charged or charging

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very good and patient. He knows his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan from the Geek Squad in Corpus Christi came and installed our cameras and wifi extenders and did a wonderful job. He was very professional and kind and worked very hard to make sure everything was working properly. Thank you very much for doing a superb job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent installation service and also configured the system with cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation with explanation of product fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products installed & functions displayed& explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides super service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad mount our tv and google cameras, on 2 different days. Both instances the team was fabulous! They were patient and professional, getting the mount spot just right! I would highly recommend them over and over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and the geek squad was awesome... they always are so professional and answers all my questions.. thank you so much

    I would recommend this to a friend