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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,316 reviews
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Security camera solar panels installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my camera solar panels without a problem. He was very knowledgeable of what he was doing and interacted with us during the installation. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and installed my ring system satisfactorily without any issues and were professional and explained the devices thoroughly to us.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera never fails! It provides clear videos and I love that I can turn the lights off and on. The Geek Squad made installation sooo easy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Perfect Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COLE was excellent he knew exactly what he was doing. Walked us through what we needed to do. Wrote everything down for us to use the system. Could not have asked for a better technician

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Wire Free Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great. Cameras have a great picture. Battery life sucks!!! I was told 2 to 6 months depending on how much the camera is set off, which makes perfect sense to me. Installers told me 2 weeks depending on how much they are activated. After one week a camera that has only been activated once is almost dead. Solar panels dont help much, esp if your looking to not have to change out the batteries. A week in the batteries are at half charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic. Simple to use although a nuisance to pull down & recharge every month. Good quality. Wireless. WiFi connected. Easy to use app. Good visibility. Zoom enabled. Allows you to hear & talk through

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 4 Eufy security cameras (solar powered) and internet connection. Pleasant, knowledgeable agent)

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera installed with no issues. The battery wasn't fully charged, though, so I already have to replace/recharge the battery now after only a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall honest service. The guy who came out was extremely knowledgeable and honest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Another great install by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th agents installed my cameras, connected them to the app and the Echo devices in my home, and then showed us how to optimize the system settings. They agents worked efficiently, but took the time to listen to our input.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called and offered my installation a day earlier than scheduled. They could have waited but they put the customer first. Installation and setup was quick and professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs was very helpful and courteous and was on time I was very impressed by their promptness and they did what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Mr telephone man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up cameras snd solar panels quickly. Made sure we understood how to use. Took their time explaining. Very polite

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My three Blink cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect view & Sound. Great clear video at night. Clear Video & Sound at day light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out was very professional and had a lot of knowledge about the Arlo Security System. As he installed my system, I was asking questions. Throughout the process and he did not hesitate to answer any of my questions. When he had finished, he showed me the setup on my phone and still continued to answer my questions. Great job Geek Squad and great customer service from this gentleman

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad installed security cameras and solar pa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javid mounted the solar panels and changed battery in one low battery device. They were well done and in quick order. Excellent execution of tasks. Highly efficient .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The great geek squad team very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable and kind but unfortunately they couldn’t install the cameras because I don’t have any plugs to connect them. So I have to call an electrician first. Sadly they weren’t able to install them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    A great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Scott did a great job. Especially taking time to explain the working & how to change the different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Blink cameras are superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great for outdoor security, and the price is reasonable. The home app controls are very easy to use. Setup is all wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    $50 for 4 cameras installed??!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very kind and attentive. They ran through the app with me and made sure the cameras were looking the right ways. Highly recommended. $50 for all four cameras on the outside of my house? Done

    I would recommend this to a friend