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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,351 reviews
  • Rated 5 out of 5 stars

    Geek squad camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a quick response they were efficient knowledgeable and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was very polite and helpful. He fixed our Ring doorbell problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing Ring Spotlight Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing cameras and ensuring everything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Outdoor Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Works through the worst weather.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the cameras, I had already connected. I would suggest they bring additional mounts as part of the install process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great and n o problems getting the system installed. My only problem is when active I need to remove my outside flags as they trip the outside cameras continuously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very excellent and his services was outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Charged for service not performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged for installation that was never made. The Geek Squad was supposed to return the battery operated Cameras back to the store. Have been charged for the returned cameras and installation that never took place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    set up system in good time frame.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad had to return as the subcontracter entered the wrong email address, but when they returned they got it working right in no time, excellent job, and showed me things I did not know the cameras did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t beat this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat this for the great price bby charges! Installers were on time, quick, communicated well, did fantastic job! Highly satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything on time & gave great advice. Very informative & respectful geek squad representation. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The home welcoming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly in the center. And everything was explaining to me in full detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have four cameras. The installation was easy and fast. The cameras work great. We used the solar panels for south, east, and west locations and plug in and battery for north. Every thing works great and we have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only helped by installing the security system, but also helped me understand the details of using the system. I am not a savey electronics user, so it was nice to hear a language I could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to schedule an appointment with the Geek Squad. You get notifications when they are close and when they arrive. The two Geeks that came and installed my Orlo cameras were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very knowledgeable! He answered all our questions and made great suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Nice person. Awesome work.i would tell my friends about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad didn’t give up until the job was comple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to re-connect both of my doorbell ring cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just thought I would do it it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my tv and it was playing very good and then I had a little accident and I wish I had let the agents help me because they would have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 camera's having a problem on 1st install, they were finally..changed. I no longer have a clitch with the new ones.

    I would recommend this to a friend