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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,378 reviews
  • Rated 3 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my solar panels and connected them to my Arlo camers, unfortunately the installation is incomplete and not working properly, Agents were professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Outdoor Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Works through the worst weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very responsible, attentive and corteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy solo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera clarify and battery backup is good. Overall satisfied with the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for taking the time to come to my home, in the mist of a cleaning chaos to install my cameras. You were super nice, per my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my cameras working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were already installed but I couldn’t connect to new WiFi. He called ATT and Ring . Went above and beyond!!! Got my camera’s back working!! Great job. VERY happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a quick response they were efficient knowledgeable and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The home welcoming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly in the center. And everything was explaining to me in full detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the Arlo Pro 2. The Geek Squad install was great. They were great to work with and were very informative. Highly recommend the security camera and the install by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very knowledgeable! He answered all our questions and made great suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful gentleman installed our ARLO security system. Followed Covid protocol the entire visit. He was kind, helpful with explaining and an employee to be very proud of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, knowledgeable, courteous and friendly. They worked quickly and the install is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek did it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad came out an installed for me. he was ok. at first it seemed like he did not want to do the job but then he did it. was not that hard to do but I do not have the tools to do it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was quick and efficient. He assured me I could have installed the cameras, but I felt better since he did it. No problems and he gave good advice on charging the cameras too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and totally efficient. They were very respectful of me and my property. They informed me about the product and were very tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good increase in security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still getting used to the system and more efficient using it. Great for seeing purchases delivered and for screening those coming to our front door. We are alerted even if they don’t use the doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention to detail in explaining describing the functions of how to navigate and understand the process of using the mobile app that is associated with the cameras system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was very polite and helpful. He fixed our Ring doorbell problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Arlo 4 camera system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad installed my Arlo 4 camera system. They were prompt and did a great job. They also took the time to explain on how to use it and the different functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted 4 wireless cameras. Initially, the cameras had trouble connecting with the wifi, but after a second member came to help, the solution was found and the system works great.

    I would recommend this to a friend