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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3350 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,351 reviews
  • Rated 5 out of 5 stars

    Geek Squad install is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, knowledgeable, courteous and friendly. They worked quickly and the install is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Google Nest Camera, connected the camera to wifi and setup Nest home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called ahead and let me know they would be at home early. I was happy to see it was a crew that installed on of my TV mounts before. Within 15 minutes they had the doorbell camera working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for taking the time to come to my home, in the mist of a cleaning chaos to install my cameras. You were super nice, per my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid charge. Buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work real good i will recommend it to anyone i like my phone charge fast no patience .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed outside cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable - made the process seem very easy- taught both my husband and myself how to check our cameras from our phones - he was extremely polite and respected our property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was free professional and on point when he got finished with the job I did not have any questions because he explained everything while he was doing his

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad, very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a solar panel, for an outdoor camera, so it charges all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure that I understood how to use the camera on the application. They made sure that I approved the location of the camera and what areas it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Ring and Brian was excellent. He was very patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer representative connected all the products to my satisfaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very informative and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to install them myself so I asked Best Buy to install them. The gentleman was fast, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tech Joseph and helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek text mounted my doorbell and my camera from link and did a wonderful job and programmed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the service and professioalism i received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camaras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a good job! Cameras working good, nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team knocked it out of the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks squad guys accomplished what would’ve taken me a whole day in one hour!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad changed out 2 tvs. Added Ring Alarm and 6 Motions. Added Ring doorbell. Done quickly, cleanly and help set up all apps onto my phone. They made sure I understood how to use the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this system. I actually have two and am enjiying both.

    I would recommend this to a friend