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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,377 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job….efficiently connected two outside camera and got the system up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers with positive and friendly attitude during install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping safe knowing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a great comfort in being able to see what is going on instead of wondering. Having Geek Squad makes it possible with all they do. They can do what I can't. Thank you to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camaras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a good job! Cameras working good, nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed it very well!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the door bell was efficient and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quick but they quit working after 2 weeks and had to be reinstalled by other Geek squad agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were very professional. They answered all of my questions and where I had Doubt they assured me everything will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great, Brian was very professional, polite and a lot quicker and easier than I could of done. I’ve had no problems with my Arlo WiFi Security Camara’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not now install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great job thank you so much I m so happy install my Arlo camera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was prompt, polite and quiet good. Got my security system connected to the internet. Got my fourth camera working, which lasted about 24 hours. Said the Geek squad would be contacting me to get a wi-fi extender for my fifth camera, never heard from anyone again. Had to buy another service contract to get someone out to look into my problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got several bits of different advise from the three installers that came out. It confused me and delayed the overall installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job! Explained how to use the system - very thorough. The only snafu was trying to get an appointment- said I was out of area-then why sell the installation? Took a long time to get appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very friendly and knowledgeable. Made sure everything worked to my satisfaction before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices are installed, setup and ready to run. They went through each device and showed me how they work together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my cameras, he was courteous, and respectful, knew his job very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent got my cameras working again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my cameras back online. He knew exactly what was wrong and how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up security system perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was courteous, professional and friendly. He was willing to go above snd beyond to satisfy. Explained everything clearly. Offered suggestions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeksquad has nothing to do with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know about wire outside before installing this product I was told that it can be wire or wireless miss info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, very professional. Would definitely use geek squad again if needed.

    I would recommend this to a friend