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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,377 reviews
  • Rated 4 out of 5 stars

    Wireless Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this wireless cameras is very good security cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. Punctual and very professional. Gave us a detailed explanation about how the cameras would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad is very friendly and are very knowledgeable. I can always count on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gook Squad SimpliSafe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward proactively communicated, arrived on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cameras work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent efficiently and proficiently set up the cameras and accounts for us - then patiently explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I am always pleased with the service I receive from Best Buy. This is a good example.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing help with issue with one of the cameras. I have a representative that has come out and indicated it was a lose connection. Wanted me to report back if the issue comes back, and it has. I contacted him again but have not heard back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simpli safe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out was absolutely incredible. He was so patient and super knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for geek squad to call for follow up RETURN visit to install electrical cords

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was terrific, courteous and profes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was in frequent communication with the details on when they would be arriving and called to confirm when they were on there way. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have been working great. Love them. Install was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was very polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my cameras and set up wifi account and connected the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed POE Cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good and easy to schedule a appointment!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and fix the problem with my cameras got them all connected but left me to deal with the password problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install and answered any questions about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs knew what they were doing. Good job. Although 1 solar panel is not working, we used the things they educated us on our equipment so we were able to troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both geek squad and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and would highly recommend.

    I would recommend this to a friend