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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,377 reviews
  • Rated 5 out of 5 stars

    Reliable cameras for a robust home security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work reliably ro make my home safer and reduce my homeowners insurance premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they took the time to show us how everything worked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works flawlessly. Well worth the time and effort and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to install my cameras! Definitely suggest using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my printer and set up ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and answered my many questions….. I would use the geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome person and he was very professional it took him no time to install all the cameras..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy for placement of cameras. The Geek Squad were very knowledgeable and helpful. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my ring cameras and tutored me on their use and app. They were very professional and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very professional and he did a great job explaining my new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting our wireless security system! They were on time and professional throughout the entire process, I would certainly hire them again!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Geek squad install my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my cameras but I was unaware that they need extra batteries and the battery should have been charged before the installation so as soon as the cameras were installed it did not work for very long also I bought a solar panel that did not charge right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my system did a great job. He didnt mess around, he came in and got things done in a very quick and efficient manner. Would definitely use him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and accommodating during the install. It’s been a few months since the installation and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. Asked if i needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service has been very beneficial to me and worth every penny under to Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My visit and my order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were very helpful and I would go back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Austin is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was very polite & respectful. He knew I was happy with previous install & was kind enough to ask if I wanted to wait .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my home security system...I had a little trouble getting use to it and had to recall them out to my home for an ajustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and adjusted my Ring Cameras.patient wit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very Patient anf, took his time to make sure that I knew how it is operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and assisted with camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job and told me how to use my equipment. The agent very courteous and helpful

    I would recommend this to a friend