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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,378 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful and helpful for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very professional and he did a great job explaining my new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation 5 star!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing our security system and helped us with a few other tech issues in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, installed the devices, connected and set up my access.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two ting caneras installed and i went to put the extra battery in one of them and they mist have used a drill on the screw. It is so tight that i cannot open the camera at all and the screw is now stripped. Also the mount is not attached tightly and appears stripped out as well. Tried to call foe service and sat on hold for an eternity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad useless. The contractor was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased installation, would not recommend geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My visit and my order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were very helpful and I would go back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and added all programs. The job took some time because tgey also mounted the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was super patient with positioning the cameras I wouldn’t hesitate to use Geeksquad again for any of my install needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested Jeff Morey as I have used him in the past. He quickly and expertly does the job. Did a great job demonstrating the software as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great!! Product has great video.Geek squad answered every question we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three security cameras and the Geek Squad set them up for us, they went beyond answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install 4 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional download everything very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony is a life saver he installed and connected my cameras to my phone without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. Asked if i needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem solved !he has patience with me and willing help me whenever I needs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!FANTASTIC!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure dealing with the installer. He was so informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install of my camera! The technician was friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tested Nest doorbell video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician and courteous. He took his time to troubleshoot the device and figured out it was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent personality and knowledge of his job. I felt very safe with him in my home. Also patient with me.

    I would recommend this to a friend