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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,316 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Worth Hiring for Installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team Austin was really knowledgeable, patient, helpful, efficient and gave valuable input. I am one whose days of ladders and installing is done. I highly recommend the Geek Squad for installation. They helped me on all facets of my outdoor security cameras including the free eufy app on my iPhone. They were fantastic!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not connect Ring tone to door chimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burt the tech did a great job installing the Ringtone door camera and 2 cameras. However, he but did not connect the door bell to the inside doorbell chime and said that Mark would have to do it. I had to call to Best Buy to make another appointment to complete the job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service will recommend to friends and family members. Next day installation service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geed Squad hit a home run on my RING install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lots of jokes about the Geek Squad but the guy that installed my RING system was professional, knowledgeable, and had a great personality too...and knew what he was doing. When I showed him where I wanted the cameras he knew exactly what he needed and went to work. I had planned for at least 4 hours, he was done in much less time than that and got everything right the first time. He also showed me how to initialize the system and set up my account. Hope he's the one that returns when I expand the system. He was equipped with the right tools, the right supplies, and most important the experience to get the job done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blink cameras are excellent, provide additional security for the house, have the doorbell and two cameras. Easy to use , and are less expensive than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed security cameras on my house. Was very professional and explained that the use of the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek squad installed my Arlo pro 3 camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of 3 installed my Arlo pro 3 cameras, set up the base unit, and gave me a brief introduction to the smart phone app. They had everything up and running in less than one hour. Love the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted cameras up front and back.. and was awesome talked me thru how to set it up over phone as well. Installation was fast and he advised me if I needed anything or have any trouble someone would come out. Tonight my front camera stopped it took them just a few minutes to get it back going. Geek squad is the best I highly recommend. Thank you for getting everything going for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Learning curve on the 1st 2 3rd party contractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thre first 2 times that the 3rd party contractor came out h.e was in and out within 15 minutes. It would have been a lot more helpful if he had explained what he was doing, why, and to educate me on the inside/ outside issue about seeing these cameras UO. The 3rd contractor, Manuel, came out and he was was exceptional. Explaining to me the problem with the previous installation and why I was having camera issues. Security cameras are new to me, so a little education with the same 1 st and 2nd contractor would have been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were incredibly competent and fast, and installed this seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed all of my cameras and had to move them around until I was happy also connected all of them to my phone and also took the time out to explain it all to me and my daughter

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Austin was our installer and he was AWEsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was very professional and asked out input on camera placement. He took the time to show us how to use the cameras and the app as well. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and helped us get the app working. The job was done quickly and professionally. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ring battery camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell geek squad person did an excellent job was patient took his time work with me to resolve some issues had to uninstall the wired doorbell and install a battery operated one. He is a great agent and an asset.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers very professional and informative about devices making sure we knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install, did a walk through with technicians over scope of project. No complaints very thoughtful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, pleasant and did a great job installing my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dkessler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice knowledgeable great customer service and on on time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professionalism at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and efficient. Provided excellent guidance on camera location and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Cameras installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and efficient. Installed both cameras in less than a hour. Very friendly and answered all questions..

    I would recommend this to a friend