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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,377 reviews
  • Rated 5 out of 5 stars

    Great wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Arlo Pro wireless security cameras. We recently purchased an older home so the wireless feature was an important factor in our decision when selecting a home security system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Camera instilation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was friendly and showed up within the expected time frame. The only issue that I had was the fact that he wasn't able to install one of the cameras that I had wanted installed on the front of my house due to a lack of exterior power sources and him not being able to due anything to get power to the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done perfectly. It was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable in helping me set up the app, Ring Cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three security cameras and the Geek Squad set them up for us, they went beyond answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, prepared, and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was super patient with positioning the cameras I wouldn’t hesitate to use Geeksquad again for any of my install needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 4 Wifi cameras and 2 solar panels. Agent was very cooperative.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I paid for geek squad not a subcontractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not geek squad but a subcontractor . He was friendly but once they leave your property u can forget about any communication with them. I had issuses but they never answered or return my call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent personality and knowledge of his job. I felt very safe with him in my home. Also patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed camera. Working great in Kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested Jeff Morey as I have used him in the past. He quickly and expertly does the job. Did a great job demonstrating the software as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi camera easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After mounting the camera, the agents connected it to my Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera reinstalled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remounted camera that fell off in the storm. Rapid repair and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tested Nest doorbell video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician and courteous. He took his time to troubleshoot the device and figured out it was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was patience and pleasant and did his best to ensure his installation accommodated our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEEEAT AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS SAW WHAT THE PROBLEM WAS AND TOOK CARE OF IT, WILL BE USING THEM AGAIN, IF NEEDED!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation professionalism in check.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh normally took care of the installation needs, but I volunteered on my side this time, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Found the best place to install the ring doorbell and cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on April 13 and did an excellent job, took time to answer all my questions.

    I would recommend this to a friend