Customer Ratings & Reviews
- SKU:
- 5808421
Customer reviews
Rating 4.4 out of 5 stars with 3351 reviews
(3,351 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Incorrect information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really wasn't a camera install; it was replacing a door contact that had fell off! The person was very early ad I wasn't here when he arrived.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Doorbell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by the rep. He explained everything very well.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Camera reinstalled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remounted camera that fell off in the storm. Rapid repair and arrived on time.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 4 out of 5 stars
Blink Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time, installed the devices, connected and set up my access.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up our Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased three security cameras and the Geek Squad set them up for us, they went beyond answering our questions.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation never happened, the scheduled time was delayed and then they never showed up. I never heard a word from them for 8 days and then just a text to reschedule. The worst customer service I have ever experienced. My husband had to miss dialysis due to them not arriving on time, and I missed a day of work for NOTHING.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
No, I would not recommend this to a friend- Cons mentioned:Communication
Rated 1 out of 5 stars
They Never Showed Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your geek squad never showed up, did not communicate with me at all, and kept canceling my appointments without notification nor explanation. What kind of company does this? I would not recommend this service to my worst enemy.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friend Rated 5 out of 5 stars
Arlo camera installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech installed the cameras and the solar panels for them. The installation was done very efficiently and no mess left behind. I was very pleased with the service.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 4 out of 5 stars
We had some issues after install, got work out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is still a learning for us. But we getting use to how it works, there are still some issues, that we are getting us to.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Geek quad did excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent personality and knowledge of his job. I felt very safe with him in my home. Also patient with me.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Ring camera installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was super patient with positioning the cameras I wouldn’t hesitate to use Geeksquad again for any of my install needs
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hedid very well and gave services very good work. He did it f very fast and did not make a mess I would have him at my apartment again to install more camara
This review is from Wire-Free Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Installation team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew was just outstanding. Everyone was friendly and polite.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Installers were amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire process was smooth and easy. They really walked me through everything and showed me how ashy it was to operate and monitor. Great group of installers.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Mastech offers great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed all of my cameras and mated them to the app in my phone.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Sheryl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covered all issues, came on time came back out a second time to adjust front camera
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Found the best place to install the ring doorbell and cameras.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman was patience and pleasant and did his best to ensure his installation accommodated our needs.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras were defective so there was no installation done. I would appreciate my refund
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Installation professionalism in check.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh normally took care of the installation needs, but I volunteered on my side this time, too.
This review is from Wi-Fi Camera Install (Up to 2 Cameras)
I would recommend this to a friend