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Customer reviews

Rating 4.4 out of 5 stars with 3351 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,351 reviews
  • Rated 5 out of 5 stars

    GeekvSquad camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the 2 cameras and setting up the google nest to them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Camera instilation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was friendly and showed up within the expected time frame. The only issue that I had was the fact that he wasn't able to install one of the cameras that I had wanted installed on the front of my house due to a lack of exterior power sources and him not being able to due anything to get power to the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Arlo Pro wireless security cameras. We recently purchased an older home so the wireless feature was an important factor in our decision when selecting a home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and Steven were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly workers and very accommodating. They called ahead of time as we requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tested Nest doorbell video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technician and courteous. He took his time to troubleshoot the device and figured out it was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEEEAT AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS SAW WHAT THE PROBLEM WAS AND TOOK CARE OF IT, WILL BE USING THEM AGAIN, IF NEEDED!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it worth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my product and works very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested Jeff Morey as I have used him in the past. He quickly and expertly does the job. Did a great job demonstrating the software as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swann cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job overall camera's are ok lots of call to swann

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Easy to Work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful in explaining the installation and how the cameras worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. Kip and Garrett make a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is excellent choice for me. Punctual and they explained all what was being done and answered my question s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was fantastic. He gave excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to and was quick and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed my ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my cameras and linked them to our phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on April 13 and did an excellent job, took time to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink Camera Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good I had to call back Best Buy geek squad to relocate the cameras the view at the current location is kind of obstructed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job completed as requested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer finished the installation fairly quickly and with the right angles of view, we’ll done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was well pleased wirh the level of service and attention to detail. Great job geek!

    I would recommend this to a friend