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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,377 reviews
  • Rated 5 out of 5 stars

    Geek Squad installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. Kip and Garrett make a great team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lee and Cathy worked on setup until worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee has worked on other Samsung products to help us understand and use as we desired. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live by the saying that if you need job well done pay someone else yo do.....well....case closed.....There you have it...Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad keeps me in business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad keeps my office computer going so I stay in business. you just installed a camera security system in my home. Couldn't do without you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was fantastic. He gave excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Cameras and Doorbell Solar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve is Amazing, really knows his stuff. Very easy to work with, does exactly what you ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mounted my added Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras were mounted just fine to show wha I needed to show with them around my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well around the house. I recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to and was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely count on the Geek Squad for any future installations for my home. Friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside safty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service good instructions on time knowledge of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and easy installation by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring wireless exterior security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a spot we needed security camera coverage on that was easy to deliver with this Wi-Fi unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by installer Knowledgeable team , work was done on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The agent showed me how to work my cameras, but he

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed me how to work my cameras, but he did not mount them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done efficiently and the installer was kind, courteous and knowledgeable. Her name was Renea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and fast job. Explain very clear too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos with Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Carlos was amazing. Very helpful and great at offering his expertise and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my devices well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my gadgets professionally. Happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled service time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service time was cancelled. by me. To call again for another date.

    I would recommend this to a friend