Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,378 reviews
  • Rated 5 out of 5 stars

    geek squad mounted my added Arlo cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras were mounted just fine to show wha I needed to show with them around my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SimpliSafe Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with the initial install -- cameras kept dropping out. They immediately come back to fix and now they work great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Charged for service not performed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged for installation that was never made. The Geek Squad was supposed to return the battery operated Cameras back to the store. Have been charged for the returned cameras and installation that never took place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring wireless exterior security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a spot we needed security camera coverage on that was easy to deliver with this Wi-Fi unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done efficiently and the installer was kind, courteous and knowledgeable. Her name was Renea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came out and installed my cameras for me since I cannot move get on a ladder. The young man was very polite next time if i need something installed I wipll ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well around the house. I recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. Kip and Garrett make a great team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay I guess

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was okay but they had to come out multiple times because it was installed incorrectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was fantastic. He gave excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos with Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Carlos was amazing. Very helpful and great at offering his expertise and advise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of security lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fine but the product wasn't and I had to replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd Party Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera was installed by a 3rd Party contractor and they performed as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera still doesn’t work. And battery life stinks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my laptop working faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents I talked with got my laptop back to working faster and helped me recover files I had accidentally deleted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside safty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service good instructions on time knowledge of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by installer Knowledgeable team , work was done on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Security System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and Steven were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked Ring camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to and was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocated and reinstalled Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always your Tech’s we’re timely; courteous and knowledgeable, we love the service.

    I would recommend this to a friend