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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,378 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the wonderful service we received from the Geek Squad. Efficient, friendly and installed quickly. Would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and easy installation by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeping an eye on little buddy 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing the job of monitoring the side of the house epsecially the bedroom window of little buddy 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super professional and cleaned up any mess from the install. I will use them in the future for other install needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ca.era systems. I have to inquire more about their pther services. Siren etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad is always the best! You can never go wrong with the level of service he gives.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed Three cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer failed to communicate to me that he was running a wire which i provided from the modem to a internet outlet in the room which resulted in a tripping hazard and unacceptable. This was not realized until the installer had left. Instead providing a demo of the system the installer asked me What do you want to know about the system???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled service time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service time was cancelled. by me. To call again for another date.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple installation, but very difficult to get a timely appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and fast job. Explain very clear too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera in no time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason from other company installed camera in no time. He was knowledgeable, attentive and informative. Very courteous and cooperative gentleman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my devices well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my gadgets professionally. Happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was polite and very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outside camera and tested every angle to make sure it covered the proper area. And yes, it covered the area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doing a great job, wished it could be wired direct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly and didn’t not leave until all your questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, efficient and quick. And knowledgeable when answering questions regarding the product I had installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents promptly installed the television. They were knowledgeable and answered my questions about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi cameras work well for the spotlight camera on ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with the installation of the TV, from start to finish took them less than twenty minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Representative for the Greek squad was very profes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Representative for the Greek squad was very professional efficient and technical.

    I would recommend this to a friend