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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,377 reviews
  • Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doing a great job, wished it could be wired direct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera for my business . So easy to install . Great quality for night time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install 4 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super professional and cleaned up any mess from the install. I will use them in the future for other install needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Blink Camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my Blink camera were wonderful. I recommend the Geek Squad for installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the wonderful service we received from the Geek Squad. Efficient, friendly and installed quickly. Would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents promptly installed the television. They were knowledgeable and answered my questions about the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed Three cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer failed to communicate to me that he was running a wire which i provided from the modem to a internet outlet in the room which resulted in a tripping hazard and unacceptable. This was not realized until the installer had left. Instead providing a demo of the system the installer asked me What do you want to know about the system???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was able to solve my complex problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to help me resolve a very complex problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with the installation of the TV, from start to finish took them less than twenty minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Nest cameras and doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience from beginning to end. Would use again and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was polite and very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outside camera and tested every angle to make sure it covered the proper area. And yes, it covered the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my alarm system-they were professional, on time and very helpful!

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    They Never Showed Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad never showed up, did not communicate with me at all, and kept canceling my appointments without notification nor explanation. What kind of company does this? I would not recommend this service to my worst enemy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spotlight cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and knowledgeable technician also setup my smartphone to operate cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, efficient and quick. And knowledgeable when answering questions regarding the product I had installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very professional helped answer any questions we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my camera in no time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason from other company installed camera in no time. He was knowledgeable, attentive and informative. Very courteous and cooperative gentleman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin May did a great job, figured out the best place to put the solar panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed outside security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time, were knowledgeable and very professional.

    I would recommend this to a friend