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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,377 reviews
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job as always and explained everything so I could understand it with out being a rocket scientist. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Camera install Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a camera system that had failed. Installer did not take the time to install properly and walked away from it. Refused to install 3 cameras that they had previously installed. Did not know the product and would not take the time to call Tech Support. When I called tech support I found out the Geek Squad agent was very misinformed about the cameras. I have used the Geek Squad for over 25 years for vehicle stereo installation and remote start. The installer (Matt Zorn) is excellent. However all GeekSquad agents are not created equal. I would have been better off with a theirs party installer on the camera system. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. Made sure everything was good to go before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper job. Then came and set everything up and arrived within the window and completed it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced 2 of my ring cameras, connected and explained everything to my satisfaction. Very professional and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi cameras installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond on the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and was very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some difficulty with install of monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech had difficulty getting Blink monior to sync with wifi. He called someone for assistance. I got it to sync. Quality wasn't as I hoped. Spoke to manager & device uninstalled. These techs who unintalled, were knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Four chairs purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always….. the sales process was great and the delivery guys were phenomenal!! Thanks again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, thorough, very polite. Explained everything very well. Went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device brightens the yard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in my backyard, with good viewing and light brighten the whole yard with sound true,ly awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick arrival and activation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly, knowledgeable. Had me up & running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative and explained everything about the Arlo cameras. He also walked me through the app with setup and the position of the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and thevperson I brought it for loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to Best Buy it's the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to get cake up to get them from Best Buy it's the best place you can go Best Buy is just the greatest store you want to make sure you get your stuff from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional!!!!!!!! ,,,,,,,,,,,!,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Those guys are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one that purchase something from BESTBUY that offer geeks accept the offer because I r gonna get your money worth every penny every time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    stickup canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can see on camera, This not my frist time having problems for the squad. i paid for prgam, service and I am not receiving it what i paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and soo kind people, really happy to takr total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed on back patio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! And so happy we purchase Total Tech.

    I would recommend this to a friend