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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,377 reviews
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers are the best! Installer was kind! Was very informative!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed several cameras around my house. The installer was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and I would recommend him to my colleagues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Geek Squad are the best great service on time friendly , respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and gave great recommendations on other equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary was very patient and informative. I hope if I need the Geek Squad again I get him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick snd easy device great customer service! Great store! Service reps are friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geak squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt and personability. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did my install were very helpful and knowledgable. So glad I had them do this install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on time, knowledgeable and very careful with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your Geek Squad they work fast and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service was done in a timely manner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No work done therefore unable to evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer initially showed up about 10 days ago and indicated that the order was incomplete because it did not include information about installing 4 additional cameras and solar panels and advised me to go to the nearest Best Buy to obtain a more accurate order and a new appointment. He never showed up for the new appointment which GEEK Squad had confirmed with him. Moreover I had arranged to be off work today to accommodate him. It took a 72 mile trip and two hours in in your store to reschedule today’s futile appointment. Now going on to 2 months since the original request /purchase for installation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. they mounted the cameras properly to view the intended area,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blink Cameras (8)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate them, because they made me an appointment for 10-01-25 but no onw vows up, I waited and waited. Nobody showed up! I talk to Call Center, or dispatchers the lady who answered me told me she was calling me to find out what has happened, I guess was her quitting time because she never called me back, it was Wednesday night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed cameras quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and thank you for your service and your time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The service agent made sure I was happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to keep an eye all around my house especially when I'm away. Had these installed by Geek Squad. They've worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. on time. very professional. satisfied with work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MULTIPLE INDOOR CAMERA INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalkers were knowledgeable, quick to get the job done, abd were in and out in no time.

    No, I would not recommend this to a friend