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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,377 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the cameras and explained what i needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ALWAYS HAD A GREAT EXPERIENCE WITH THE GEEK SQUAD INSTALLATION. THIS TIME WAS NO DIFFERENT VERY HAPPY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service..on-time..friendly.................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a young man out without the proper equipment to install cameras on a house. His supervisor said he would call me and that never happened. I then texted him back asking for the corporate number. He texted me back saying he was on PTO. We made arrangements for him to call me on Tuesday. But of course that didn't happen. At this point I want my money back. I am recording this also. In case I have to send it to the BBB. I would also like someone from corporate to contact me also the you mans supervisor supervisor. This is horrible customer service. Btw, my name is Mary not Nerry. Uuuggghhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The installer did a superb job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in setting this up and making suggestions for location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is awesome and do a great job, I've used them for other services as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vaL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time. Very professional and kind. Prompt and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Most definitely trust the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect my blink outdoor cámara and set up on my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was amazing! Very polite as well as knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my ring camera and adjusted for the best coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful on figuring out where the best angles were for viewing all around my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring spot CAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to monitor home property at any time with less cost of other security systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Knew what he was doing. Friendly. Explained things well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vincent gave our computer a complete tune-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vincent was very efficient and friendly, and he explained things well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Porch Camera Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable handyman installed camera. Very happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swann

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item that I purchased seems to be well constructed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Geek Squad service, will recommend Geek Squad service to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and performed a superb job in a little of no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They are patient. Answer your questions and give it to you simple so you can understand.

    I would recommend this to a friend