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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3376 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,376 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My three Blink cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect view & Sound. Great clear video at night. Clear Video & Sound at day light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad agents for my cameras were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that installed my camera were very quick and worked with me on the best placement for my cameras. They made sure all the cameras were positioned as I wanted and that they were all added into the Ring app and working properly. They also verified I could pull them all up on my Echo Show, which was very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home nest cam troubleshooting steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyshawn was knowledgeable and friendly. Did a great job troubleshooting and fixing problems with my Google Home Nest Cam and Yale lock. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly finished the installation and did a very professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Best Buy's camera installation service exceeded my expectations! The knowledgeable technicians arrived promptly, expertly installed my cameras, and ensured everything was working flawlessly. Their professionalism and attention to detail were impressive. I highly recommend Best Buy for a seamless camera installation experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera connectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Alex, installed 3 Ring cameras to solar panels and made sure everything was working correctly. He was very quick, very personable and professional. Should I have any questions in the future, he offered his number before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse and the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional yet friendly. They helped me easily understand everything that they did ( I’m a senior citizen)and did not leave until they were sure that I did. Jesse and his partner were exceptional and based on their service I would highly recommend the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install, did a walk through with technicians over scope of project. No complaints very thoughtful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and very knowledgeable thanks again geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were installed in the locations approved by the HOA. After installation, the technician checked with me to confirm that the areas I wanted monitored were being captured. They then adjusted the camera angles to ensure full coverage of the desired areas.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The installer was thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Camera Installer did a great job! He was more than helpful. He made sure everything with the cameras was working properly and catching the security zones we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Roland is the BEST Best Buy installer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland did an amazing job for us with installation of new Arlo camera, solar charger, and Eero 6+ mesh unit!!!! Thank you for setting up everything and explaining it all!!! All is great!!!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    A great, conscientious installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger installed my Ring cameras and Ring Doorbell camera. He adjusted them to make sure they were pointed in the right direction and blocked some areas where there was too much-unneeded motion. He also taught me how to use the app. Roger is very conscientious with his work and has a good personality. He also reminded me to call if there were any problems later.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred is super knowledgeable and skilled. We really appreciated his work installing our home security

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a doorbell camera, a motion sensed flood light camera and a cube camera and I couldn’t be more pleased!! The agent was professional, respectful, very informative and extremely patient! Thank you Mario for great install and for being friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed outdoor motion sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD came our home in Durham and installed a motion sensor on our outdoor patio area. They did an excellent installation of camera, which is working perfectly day and night. Good work and kudos to the Geek Squad members.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were very professional and prompt. They were friendly and patient with all my questions. They even let me text them. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers very professional and informative about devices making sure we knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pay to have the installation done! It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trina was the best help for us. She explained everything she was doing and walked us through putting the security cameras through installing the APP. It was so much easier for her to do the installation rather than taking a day out of our schedule to figure it out. Two cameras were installed and APP information figured out in less than 45 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed my cam quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my wireless cam camera and did an exemplary job. The camera is awesome and is amazing and the Cam's performance is very good. Best Buy has the best products for security- the Ring cams are amazing! The agent who installed my camera did an exemplary job.

    I would recommend this to a friend