Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,377 reviews
  • Rated 1 out of 5 stars

    Feel squad need training

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st appt scheduled a rep called me to reschedule due to rain. Understandable, he mentioned the can’t work under rain. They knew based on conversation and my sostén what my product was. They reschedule for the following weekend. Then the appt day came and cancelled saying that the geek squad can’t do Wired cameras. I was beyond upset because I wasted so much time and money. Missing work and couldnt take my son to basketball.. just to learn that the Job couldnt be perform. Your Staffing needs more training. Ask the proper questions before Wasting people time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Experience Technician

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was experienced, knowledgeable about the product. He assisted with the account setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put in my new ring doorbell and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn’t have asked for a better set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, George, was so helpful and explained everything to me during and after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came out and replaced both ring cameras and made sure they worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad imstalled my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The canary allows us to monitor at will. It provides us with the capability to observe without disturbing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent staff, very polite and professional .. thank you !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted and adjusted the cameras with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv the geek squad! They always come through.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very quick and helpful with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install wireless is the way to go if you dont like messy wiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They placed them in a good spot. Made sure I understood everything. Great customer service skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing Customer Service like I haven’t seen in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought some original Arlo pro cameras. As food as they are, the Arlo Pro 2 has amazing clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT WOULD RECOMMEND TO EVERYONE GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was understanding and easy to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was knowledgeable and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed and phones were set up. Were very satisfied with job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its 8 things done right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to 8 includes peace of mind as everything is set up and tied in the first time. Great bundle deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security camera installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 3rd party use to install equipment was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency was absolutely excellent with everything

    I would recommend this to a friend