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Customer reviews

Rating 4.4 out of 5 stars with 3351 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,351 reviews
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done quick and easy. They helped me set up my app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Very professional and quick. I would recommend them and use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Answering my questions etc. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with us to ensure they were placed in the best spot to see what we wanted. Great work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed an added Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the boys they were very nice, but my camera is not working right and I do not know the right words to explain what is not happening basically it isn't recording anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install all around....knowledgeable efficient and very friendly installer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ArloNo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a mess. Only a costly solution in sight. Bought in March. Installed wrong. It's May 22 and we have to switch to Ring at our expense. We've had a March through May maze of agents and changes to no avail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service and nice guys!! Heck they can come back anytime!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough great stuff about BestBuys Geek Squad. They are always fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome views

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the notifications come in promptly and I’m able to communicate through my phone from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and thd technician did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Ring Doorbell. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent. He took his time and went over every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very polite and knowledgeable he was fast and gave suggestions to my husband,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did an awesome job with install on garage opening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, outstanding service. I could not have asked for a more perfect job. They was the greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech, great service! He was quick and edificante.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great. They always are on time and so efficient when installing services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installer very friendly n helpful. Helpful after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ran into some problems getting my product but they did stay and work until the job was done.

    I would recommend this to a friend