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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3379 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,379 reviews
  • Rated 5 out of 5 stars

    The young men were very knowledgeable & helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service. Enjoyed working with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my outdoor camera's flawlessly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put up camera's quickly and they still work perfectly to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Wifi was an issue for me but they guided me through the easiest solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they are always reliable respectful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the geek squad comes in handy...when in need they are there to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install technician and the online sales manager were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed my cameras and set up the system. He was very nice and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and tech skills amazing in our video camera installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , was very happy with the item. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonesy of geek squad is a true professional We appreciate the quality that he does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connect my devices A few year go and it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great working with staff at Best Buy - they are knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted more cameras and hooked to Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smooth install ,really liked . Will surely recommend .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera has not been installed at this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have cameras installed as I was having internet problems when they came out to install Them. I've had personal issues that delayed my calling to reschedule the installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 cameras installed to monitor the outside areas of my home. They work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD SERVICE MAN WAS EXCELLENT AND PROFESSIONAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received professional instillation and courteous service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feel squad need training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st appt scheduled a rep called me to reschedule due to rain. Understandable, he mentioned the can’t work under rain. They knew based on conversation and my sostén what my product was. They reschedule for the following weekend. Then the appt day came and cancelled saying that the geek squad can’t do Wired cameras. I was beyond upset because I wasted so much time and money. Missing work and couldnt take my son to basketball.. just to learn that the Job couldnt be perform. Your Staffing needs more training. Ask the proper questions before Wasting people time.

    No, I would not recommend this to a friend