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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3379 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,379 reviews
  • Rated 5 out of 5 stars

    Great canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surveillance cameras are very good quality with excellent coverage !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras giving me the best angles for its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service with Arlo cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved some problems with Arlo connecting to new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and nice. Thanks for all your hard work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flood lights not installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Best Buy install Blink cameras and floodlights. The first night the floodlights did not come on. Called and they sent someone else out and all she had to do was take the tape off the batteries and tighten the back on so that it had a connection. It was not geek squad who installed them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    what kind of title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected wireless security system to my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation recommended. Their service and attitude was remarkable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this camera for personal use and it works great & we love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service and explained the process in detail!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job. Installation was very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm feeling very secure with the cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick & efficient! Product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service- professionally and promptly installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done quickly and the system was thoroughly explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and experience. Totally recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did a great job ,no way I would do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated very professional on time as scheduled .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to see who is in front of your door. Needs strong WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product once it was fully charged after 4 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, and smooth setup. The geek squad were true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had it installed yet. I am waiting on the guys to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is a camera connected to solar panel keeps going offline.

    I would recommend this to a friend