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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,316 reviews
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great Arlo wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless cameras for the house. Fantastic installer who install the cameras. So far everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and patient. Unfortunately 2 camera batteries already dead.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Blink System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 3 outdoor Blink cameras and doorbell in an hour. He called about 30 minutes ahead of his arrival to let me know he was on his way. He was familiar with the system and quickly installed the doorbell and cameras in good locations. He provided basic instructions and answered questions in a friendly manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed outdoor motion sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD came our home in Durham and installed a motion sensor on our outdoor patio area. They did an excellent installation of camera, which is working perfectly day and night. Good work and kudos to the Geek Squad members.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Punctual and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and provided me some input on installing the cameras. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great took his time and saved me money.he was very respectful

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    No pleased with my camera being off line an , not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solar cameras installed, back camera has not been working right, the other 3 cameras are working solar, like they should, but it’s not working like it’s on battery, not like the others it’s off line right now, not working, plus I opened the box yesterday, an the seals for the rain an dust weren’t put in, so I’m not happy for real, gotta find someone to check them for me,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Field Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and located the best places for cameras. they installed and made sure they were working properly. the whole setup was configured on the APP and explained in plain language.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera worked really well for us. Product was easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough, Patient and Knowledgeable Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan of Mastec Advanced Technologies was terrific. He was patient through the location walkabout, unboxing the items and software installation, and he did a faultless installation. After the installation, he explained the software and how the camera system works--he was cordial, patient and knowledgeable throughout. I would hire him anytime!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a doorbell camera, a motion sensed flood light camera and a cube camera and I couldn’t be more pleased!! The agent was professional, respectful, very informative and extremely patient! Thank you Mario for great install and for being friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad agents for my cameras were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that installed my camera were very quick and worked with me on the best placement for my cameras. They made sure all the cameras were positioned as I wanted and that they were all added into the Ring app and working properly. They also verified I could pull them all up on my Echo Show, which was very important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my camera quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera in a very good location and I am impressed with my installers knowledge of the products and security they provide.Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great when they came out to install the wireless cameras. They were both knowledgable and helpful. It didn't take them long to get the installed and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Best Buy's camera installation service exceeded my expectations! The knowledgeable technicians arrived promptly, expertly installed my cameras, and ensured everything was working flawlessly. Their professionalism and attention to detail were impressive. I highly recommend Best Buy for a seamless camera installation experience!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Fabulous installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Jimmy set up 8 cameras in an old house with such caring attention to detail. It wasn’t an easy job. I have peace-of-mind with the security installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and informative. Friendly and courteous. Great to work with and appreciate their service and install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camaeras. I personally did not like the fact that it runs on baterries. The batteries do not last long. (Maybe 2 months).

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly finished the installation and did a very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service at a Very Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 Ring Solar-Powered Outdoor Spotlight Security Cameras with the corresponding solar panels. As I am not very handy, we decided to have a Best Buy technician perform the installation. We could not have been more pleased with the outcome. The technician arrived right on time and was very professional, meticulous, knowledgeable, efficient, friendly, patient, and helpful. He answered all our questions and never appeared to be in a rush to finish and leave. We would highly recommend this service to all our friends and family.

    I would recommend this to a friend