Customer Ratings & Reviews

Good service. Friendly and thry have great tools that they must.

"Best Buy's camera installation service exceeded my expectations! The knowledgeable technicians arrived promptly, expertly installed my cameras, and ensured everything was working flawlessly. Their professionalism and attention to detail were impressive. I highly recommend Best Buy for a seamless camera installation experience!

Very quickly finished the installation and did a very professional job

Good thing I looked in my spam email because I was waiting for this email to review my in home installion from the geek squad. Super knowledgeable super clean and aware to take precautions, the Asian guy that handled my cameras knew so much, I didn’t have to question his ability. Very quick, had lots of patience with me. Was training a girl while performing service and still was not distracted or didn’t take time away from doing his job. Definitely recommend because I knew I would struggle with putting cameras all by myself.

The agent installed a doorbell camera, a motion sensed flood light camera and a cube camera and I couldn’t be more pleased!! The agent was professional, respectful, very informative and extremely patient! Thank you Mario for great install and for being friendly!!

Geek Squad was great BUt Best Buy does not give you full details about products. We purchased security cameras and a routing mesh system. They were not compatible to each other. After two weeks of work with Best Buy and Geek Squad, it was too late to return or exchange the items. The Geek Squad Technician did everything in his power to help us connect, but it just wasn't happening. We will use Geek Squad again, but it is doubtful we will purchase anything from Best Buy again.

Arlo Sercurity Great Outside Installer Sent by Best buys . A serious problem. made a mess of things ( Email address, etc) Location of one of camera. It has taken me a month to fix some things. Geek Squard & Arlo Support are Great.

Great professional and very knowledgeable thanks again geek squad

The agent mounted my wireless cam camera and did an exemplary job. The camera is awesome and is amazing and the Cam's performance is very good. Best Buy has the best products for security- the Ring cams are amazing! The agent who installed my camera did an exemplary job.

Very Helpful they were able to sign in locate and install

Our security camera required some extra care to mount the cameras and the Geek Squad was more than up to the task. They solved issues and set up the our cameras and monitoring system with great care and showed us the ins and outs of how to use it. Great job!

Overall honest service. The guy who came out was extremely knowledgeable and honest.

Solar cameras installed, back camera has not been working right, the other 3 cameras are working solar, like they should, but it’s not working like it’s on battery, not like the others it’s off line right now, not working, plus I opened the box yesterday, an the seals for the rain an dust weren’t put in, so I’m not happy for real, gotta find someone to check them for me,

Roger installed my Ring cameras and Ring Doorbell camera. He adjusted them to make sure they were pointed in the right direction and blocked some areas where there was too much-unneeded motion. He also taught me how to use the app. Roger is very conscientious with his work and has a good personality. He also reminded me to call if there were any problems later.

Trina was the best help for us. She explained everything she was doing and walked us through putting the security cameras through installing the APP. It was so much easier for her to do the installation rather than taking a day out of our schedule to figure it out. Two cameras were installed and APP information figured out in less than 45 minutes.

Burt the tech did a great job installing the Ringtone door camera and 2 cameras. However, he but did not connect the door bell to the inside doorbell chime and said that Mark would have to do it. I had to call to Best Buy to make another appointment to complete the job.

Fred is super knowledgeable and skilled. We really appreciated his work installing our home security

Ryan did a great job. The product is taking time to get right. One camera is not charging with the solar panel. It is out of battery in a week with a solar panel.

tech was great and quick. cameras have been great.

Installed security cameras on my house. Was very professional and explained that the use of the equipment