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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,316 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed my cam quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my wireless cam camera and did an exemplary job. The camera is awesome and is amazing and the Cam's performance is very good. Best Buy has the best products for security- the Ring cams are amazing! The agent who installed my camera did an exemplary job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Yea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our security camera required some extra care to mount the cameras and the Geek Squad was more than up to the task. They solved issues and set up the our cameras and monitoring system with great care and showed us the ins and outs of how to use it. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my new Nest doorbell and transferred all of my Nest cameras and thermometer to the Google Home app from the old Nest app. Extremely nice and helpful. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GREAT INSTALL EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH WHO CAME OUT WAS AMAZING. HE GAVE ME A FULL EXPLANATION OF THE PRODUCTS HE HAD INSTALLED AND WAS EXTREMELY PROFESSIONAL.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    WiFi and outside cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job. The product is taking time to get right. One camera is not charging with the solar panel. It is out of battery in a week with a solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and very knowledgeable thanks again geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Happy with this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time , professional and knowledgeable. I had problems with WiFi the day of installation and he was very understanding and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super enjoyable team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I looked in my spam email because I was waiting for this email to review my in home installion from the geek squad. Super knowledgeable super clean and aware to take precautions, the Asian guy that handled my cameras knew so much, I didn’t have to question his ability. Very quick, had lots of patience with me. Was training a girl while performing service and still was not distracted or didn’t take time away from doing his job. Definitely recommend because I knew I would struggle with putting cameras all by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply The Best Cameras and Recording System Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe Cameras Capture It All! This has been the best investment ever, and I have outside cameras for the front and patio. Every movement is recorded in seconds. I'm delighted, and the monitoring system is the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs Are The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt and professional. They mounted the camera in the exact spot it need to be. They were friendly and engaging

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    A great, conscientious installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger installed my Ring cameras and Ring Doorbell camera. He adjusted them to make sure they were pointed in the right direction and blocked some areas where there was too much-unneeded motion. He also taught me how to use the app. Roger is very conscientious with his work and has a good personality. He also reminded me to call if there were any problems later.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Owl is awake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and efficiently to install the camera. Were friendly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were kind and helpful. They were patient to be sure the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pay to have the installation done! It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trina was the best help for us. She explained everything she was doing and walked us through putting the security cameras through installing the APP. It was so much easier for her to do the installation rather than taking a day out of our schedule to figure it out. Two cameras were installed and APP information figured out in less than 45 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my camera's and showed me how to work them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LIFE IS BETTER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY "RING DOORBELL"!! IT FUNCTIONS JUST AS ADVERTISED. "THE GEEK SQUAD" ARE FABULOUS! THIS IS THE SECOND TIME I HAVE USED THEM......AND THEY CAN'T BE BEAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installation for camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was great and quick. cameras have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed cameras in my house . He did a great job. He was very respectful of our property. He very informative about the product we were receiving . All an all a gud guy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred is super knowledgeable and skilled. We really appreciated his work installing our home security

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras and were able to do it quickly once I told them where i wanted them mounted.

    I would recommend this to a friend