Customer Ratings & Reviews

The same gentleman come to install my solar panels, that did my cameras. They were so very nice & were very quick & helpful to the couple of questions I had. Neither of them made me feel I was being rushed nor a pest with my questions.

Great job done installing and explaining everything

The 2 young men who installed my multiple devices were professional, polite and efficient. They asked where I wanted the cameras and made suggestions prior to the installation. They walked me through how to access the devices for best service. I am totally satisfied.

Great job installing and explaining how to use the product. Professional!

Camaeras. I personally did not like the fact that it runs on baterries. The batteries do not last long. (Maybe 2 months).

The technician was running late but called ahead to let me know. His service made up for this as he went above and beyond to provide good service.

I was waiting for the best buy service provider or service partner to install my security cameras at desired appointment date and they haven't showed up or given any communication on their arrival at the arrival window which they provided through text. We have waited all the day for service partner to install the cameras but no one had arrived at my residence. Next day spoke to the Geek squad customer service representative to check why the appointment is missed and they dont have specific reason and they suggested for reschedule of appointment to next following week which I am supposed to travel out of town, now I had to move my plans to get my cameras installed at my home. If they are not able to make the appointment date or time as scheduled, then I would suggest the best buy service partners to properly communicate with the users who are expected to get their gadgets to be installed at an expected appointment date.

The Geek Squad agents are true professionals and are knowledgeable in going the work. We have been using the Geek Squad services for almost 15 years and they never fail to provide expertise in computer problems, correcting internet connection, and most recently installing outdoor cameras. We are extremely satisfied and will continue our yearly subscription.

The technicians were prompt and professional. They mounted the camera in the exact spot it need to be. They were friendly and engaging

I thought would be an easy install but I have a more complicated set up and mixed up two likes so the Geek Squad came out and easily figured out my error. These cameras pick up everything..! Sounds and visuals so take advantage of the options given to be as specific as possible on what you want to be notified of. Also has real good range; they pick up /transmit from over 70feet from my house, which is great (I’m on acreage).

The agents mounted my cameras and solar panel in a timely manner and was very professional. They were very informative about the product.

Camera's were installed professionally and are great!

The service was by far easier than manually installing the cameras yourself. The peach of mind knowing a professional is doing it. The convenience of being able to test the mount location and then having the professional move it to your liking. Also, I have total tech membership and the installation was free and extended support is free. I could not be happier.

Ryan and Max were great. They wore masks to keep us all safe, and they worked quickly and efficiently. I'd definitely use Geek Squad's installation services again. (The scheduling of the install is another story. Long story, but make sure you get a confirmation of the install appointment, and keep checking it since they can drop of the schedule!.)

Every thing went well.I like the cameras.The geek squad was awesome

Max was my geek squad representative. He was excellent - He did a great job, extemely courteous and helpful. Highly recommend without hesitation

Had our ring cameras mounted on the outside of our house and they did a wonderful job. All 4 cameras are working great. Feel safer with them there.

The agents that mounted my camera were kind courteous, never complained very polite. Did not make a mess, did everything I asked. Explain what I needed to know about the cameras. They are welcome back. Thank you for sending the agents that you sent.

Justin came out and connected our new door bell camera to my wife’s cell phone and showed her how to interact with people outside at the door. Easily done and very clear instructions. Already have Justin scheduled to install saddional outside security cameras and flood lights.

I will pay my bill give me another camera to make sure I'm safe I can see real good off the camera help me very well see my mail and anybody else at my door keeping me safe in my family