Customer Ratings & Reviews

Guys were awesome. The system wasn't broken, just needed to be re-batteried, resest and tied to a new app. Nod bad at all. I did have to wait two days. At work. Because the window was 8-2pm, then before four, not showing up until afternoon the next day.

Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

Geek Squad installed on 7/7/23. On 7/25/23 it stopped working. Had received e-mails from Ring Team on 7/19/23 and 7/23/23 that it was time to recharge battery but sinc I had the Solar Battery I ignored them ).

After several delays in keeping the installation appointment, the technician installed two Ring security cameras and offered helpful information about the products. The information was clearly presented and appreciated.

We received excellent, professional help installing our outside camera and Ring doorbell. My husband and I are in our seventies, and are unsteady getting on high ladders. The help was very much appreciated.

Max was my geek squad representative. He was excellent - He did a great job, extemely courteous and helpful. Highly recommend without hesitation

The agent installed the cameras and solar panels I asked for. He was pleasant, professional, polite, and very helpful. He patiently answered all my questions and respected me and my property. He genuinely seemed to care and want to help.

Service was professional. Agent was extremely knowledgeable and willing to explain the technology.

The guy that came to install our Ring Spotlight camera, Carlos, was very knowledgeable and friendly. Once installed I didn't light where it was mounted so he changed it to were I wanted and did it with a smile. He took his time in showing us how it worked in addition to some tips. He was very peasant and easy to talk to; didn't make you feel dumb when I asked a lot of questions.

Explained everything we had questions on. Made sure we knew how to use the product before he left.

Nolan very knowledgeable, courteous and kind. Corrected previous Geek Squad mistakes

The techs that installed my camera were professional and quick! Great job!

The installer was professional and respectful. Very knowledgeable but gave simple understandable instructions.

Your technician, Nathaniel Lewis is extremely professional, thorough, thoughtful, and knowledgeable in his field. He went over and above to install the equipment according to our needs, and was very gracious and pleasant to deal with. I would recommend him highly and hope that he is rewarded by Best Buy for the excellent work he does - Pam Nicholson - Customer

All of my seven cameras were mounted in trees outdoors. The agent was familiar with the cameras and how to set them up. He cheerfully climbed up and down his ladder and never complained. His goal was to ensure that the system worked perfectly and that placement was to my satisfaction. A week after my camera system was installed one of the cameras failed. Troubleshooting with Arlo didn't help. The agent returned to my house and set up the replacement camera that he brought with him. He was awesome. Raymond Lane.

The agents mounted my cameras and solar panel in a timely manner and was very professional. They were very informative about the product.

Service tec was very knowledgeable and took the time to explain how to use our Blink security cameras and our Alexa device...

Tech removed and knstalled my microwave no mess andverh pleasant

Mounted our lights and followed condo rules. Professional and timely.

The same gentleman come to install my solar panels, that did my cameras. They were so very nice & were very quick & helpful to the couple of questions I had. Neither of them made me feel I was being rushed nor a pest with my questions.