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Customer reviews

Rating 4.4 out of 5 stars with 3351 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,351 reviews
  • Rated 5 out of 5 stars

    Camera installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had camera installation performed by Stephanie and Chris and they both were very nice and explained everything to me and I was happy. I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Prod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEK Squad peeps are spot on in knowing what to do and how to install and set up the best buy products. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Friendly, informative, professional and the cameras work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like adon cast to nount on cement after paying for it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Doorbell Camera and Indoor Camera install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqd came to install Arlo Doorbell Camera and Indoor Camera. The install of doorbell camera went fine. The Sqd couldn’t got the indoor camera to work and said it was defective. We returned the defective camera and got a new indoor camera and another appointment. A Geek Sqd member arrived and set up the new camera. We had questions regarding the doorbell camera. The camera was picking up cars and pedestrians going pass the doorbell camera. The member made adjustments to the camera. The camera now only picks up individuals approaching front door. We are happy so far with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Nest cam install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed up on time to installed 3 nest cams .He did a great job He knew the best places to install them he was very knowable.I would ask for him for future installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera's.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my cameras. They also was very nice. I appreciate there efforts and definitely give them 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed our outdoor cameras after the ones we had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond was very fine, got the job done. I’m was very satisfied with him. Was done so fast and he know what he was doing Thanks again Raymond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with the cameras thank you. wish I had some inside of house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic. They came, hooked up my security cameras and connected all devices and got them working. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    we had 2 geek squad guys both were very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech did a great job he installed the ring cams and they work very good and explained how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Camera Install (Up to 2 Cameras)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked efficiently and effectively and finished up without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was very professional and efficient. He thoroughly explained how to work the app with the Ring doorbell and security light camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kory, Josh and Morgan have been excellent. All three are very professional and know exactly what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad camera and computer know how.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 6 cameras installed. The technician called and let us know his arrival time. He arrived on time was very polite and knew what he was doing. Explained everything we wanted to know. I been a member of the Geek squad for years now it is worth the price. We had one of scammer try to take over our computer with all the bells and sirens going off. I took it to the Geek squad they fixed the problem and showed us how to prevent it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my cameras quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Mountain my cameras and made sure they were connected

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not as easily accomplished as it should have been

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras without charging the batteries. The weather was gloomy so it took a couple of weeks to have three of them going. The 4th one was installed such that it did not show my driveway completely and would not charge because the solar panel was always in the shade. BB sent another agent out to rectify the situation and we are very pleased. All agents were very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my cameras by Geek Squad. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very Please!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn is a very professional technician. He is extremely friendly and knowledgeable Thanks again for installing my cameras.

    I would recommend this to a friend