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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,377 reviews
  • Rated 5 out of 5 stars

    Excellent installation service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician installed my camera. Walked me through entire setup. I have not had any issues since installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had camera installation performed by Stephanie and Chris and they both were very nice and explained everything to me and I was happy. I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crime free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my c4 camera by eufy and now. I’m crime free .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    appreciate the help setting up camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up and installed security camera. Very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good and bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed at best but two cameras were stolen they are to easy to tan on and off. I live in a nice neighborhood but the theft has tripled especially since the heat and caused us to get the cameras but I am switching to hardwire cameras and using these inside also the battery life is no good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Prod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEK Squad peeps are spot on in knowing what to do and how to install and set up the best buy products. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camers ..great people...very very happy wirh everything ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my security cameras.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick provided excellent & efficient service. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond was very fine, got the job done. I’m was very satisfied with him. Was done so fast and he know what he was doing Thanks again Raymond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Friendly, informative, professional and the cameras work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my camera's.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my cameras. They also was very nice. I appreciate there efforts and definitely give them 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    de Bear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good, no problem with the crews. they finished in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek. Sqad install camera like a pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my camera like a pro & would get them

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Installed My Ring Security Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that supported our Ring installs were extremely knowledgeable about the Ring App as well as camera and solar panel placements. They worked together very well as a team and were very patient and open to our inputs. Very friendly and they took their time. Very clean look to the finished product because of their expertise and pride of workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic. They came, hooked up my security cameras and connected all devices and got them working. Great service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Home Security System and Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy should be giving me a $400 gift card for all the inconvenience with getting the product I ordered in November 2025. Due to the store delays getting the purchased item to me delayed installation 1/2 dozen times or more at this point. Service extremely poor and recommended using another company for purchase of cameras Nd installation. If I didn’t need the cameras installed, I would have cancelled this whole order along time ago. No excuse! The rating should be POOR. They default this to FAIR and I say that is not accurate after what I have been through.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Activated Ring Flood Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to help me to activate the (5) Ring Flood Camera my electrician had installed while my house was under construction. They were extremely knowledgeable and friendly. I was thankful to them because I was than able to secure my property and view as we finished the construction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed our outdoor cameras after the ones we had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was very professional and efficient. He thoroughly explained how to work the app with the Ring doorbell and security light camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like adon cast to nount on cement after paying for it.

    I would recommend this to a friend