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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,377 reviews
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with the cameras thank you. wish I had some inside of house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kory, Josh and Morgan have been excellent. All three are very professional and know exactly what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Camera Install (Up to 2 Cameras)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked efficiently and effectively and finished up without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My expectations were delightfully exceeded X10 !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had 8 night-owl cameras installed on my house to replace 3-4 older cameras that no longer worked well. I dont think this system could have been installed if it wasnt for Tech Dane, he was with a 3rd-Party. He was absolutely amazing, Professional And extremely knowledgeable with the different kinds of cameras. The night-owl cameras only came with 60ft cables and Dane had extra 100ft cables on hand, as well as everything else we needed. It was well worth paying a bit extra for the additional parts. He did a great job and showed us how to connect our phones. We get everything from Best Buy! Geek squad rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We love our cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent installed the two cameras and base unit. The agent Ryan did an amazing job in the installation !!! Ryan also explained in detail how to make adjustments when needed on the cameras and did a very excellent job !! We would recommend agent Ryan for any install !!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my cameras quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Mountain my cameras and made sure they were connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my cameras by Geek Squad. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent mounted the camera and solar panel in a very good time. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera was installed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera only and I was satisfied with the greek sqard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed my new ring camera outside, made sure it was connected to my wife and reviewed everything with me. He was also friendly as well as knowledgeable. Great service appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed an additional Arlo wireless camera and solar panel. He was friendly, knowledgeable and fast as usual. We purchase many products from Best Buy and have a TotalTech support membership which has worked out great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing doorbell cameras and outside cameras. They made sure everything was working thru the app. Best buy has the best customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gabriel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my ring cameras is outstanding, efficient, and his work ethic is above and beyond standards. He trained me in use and verified camera functioning. Recommend highest company commendation in personnel file.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Geek Squad did a wonderful job with all the areas of my concerns. Setting up my cameras and installing the ring doorbell for us. I would recommend the Geek Squad with any problems you may have with computers, camera set up,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did excellent job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my ring system and explained it and also installed my two sticks and showed me how to operate my systems. Very professional and was extremely pleased with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service !! Showed up on time and installed all 7 cameras in a flash

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed six cameras on exterior and doorbell. Explained the process and installation was done professionally. Will request same team for any future support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Camera and solar panel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad attach another Ring Camera to my house with a solar panel. This is located at another location and is doing great. Love the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swilson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected ring doorbell just perfect! Also installed 4 security cameras....professionals all around!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed security lights with camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the camera quickly and efficiently and thoroughly explained the APP. Thank you for a job well done.

    I would recommend this to a friend