Customer Ratings & Reviews

This was a horrible service. The company told me 3 times when they were coming out and never showed or called. It was impossible to contact them as they do not answer the phone or call back. The final straw was when the tech just showed up with no previous calls. He wanted me to pay him directly and cancel the contract with best buy.

Andrew and crew installed everything so smoothly & professionally. And answered any questions I had. Thanks! ………..

The Geek Squad knew the product very well and made sure I knew how to work the product. Answered many questions

Work done was timely and done right. I had a problem I could not fix and they came in and did it for me.

Carl from the Geek Squad called when he was 15 min out. He was very patient and helpful. I would recommend him!

Terrific team, and collaborative efforts. Thoughtful planning and preparation, discussion as to effective placement with minimum drilling. Good communication all thru-

Richard was excellent! He was very knowledgeable and very helpful thank you so much and the product was great! Victoria and Joe

This time Best buy Messed up the whole service, made me purchase the wrong cameras, ( no return or refund because they got the cameras from a third party!!!) delayed in-home service ..poor at-home service, no communications between the departments,

Associated was on time. Good listener. My questions were answered with any options available.

I love the geek squad they are very professional and friendly and helpful and reliable and they know what they are doing

We had the Geek Squad install five pieces of home equipment, and they figured it all out. They are terrific.

I just bought an Arlo Pro security system for my house, and had the Geek Squad install it. Robert, the tech, was great, had it up and running in about an hour. Best thing about the system, my wife loves it.

Installer was very professional and courteous, recommended to install a WiFi booster and the installation price came down

We’ve had 3 appointments cancelled so far for our installation of the purchase of security cameras. No one seems to be able to make sense of why this keeps happening.

The agent that came by was unable to set up the cameras he said he was going to cancel this so I'm just waiting for my refund

Informative, quick and friendly, in todays society people are not at friendly or patient., but all the techs they we've dealt with are great. Thank you so much

We were happy with Shawn’s installation. Not only did he give us helpful advice, but he fine tuned the echo 10 as well as the blink app.

Best person to do the job knowledge efficient done quick also showed me how to use it and what other controls I had

He went the extra mile and had the prper wall mount delivered and he installed it.

After having to replace one of the cameras, the system has worked perfectly.