Customer Ratings & Reviews

Very good service. I thank GOD for the Greek squad gentleman nice,and kind man.

The Geek Squad agent installed the Wi-Fi Cameras quickly.

Install was smooth, called before arriving. Total tech has been a great purchase so far.

Could not have been more pleased with the crew that did the work....

SMH right now....What did I get? Apparently nothing. When I originally inquired about getting a surveillance system for my home. I was asked a short list. I TOLD the rep what I already had. He said they could install it. He didn't ask about my phones or wifi. When the tech came he was all over the place, "I can't do this because I didn't have that". He advised me what to then go out and buy. I did that. 2nd tech, same thing. Doesn't work because you need this and that. I was having a hard time staying with him. His level of tech savvy is probably 100 and zilch for me. At the end of the day, NOTHING! NO CAMERAS SET UP AND I CAN'T EVEN REMEMBER WHAT ELSE I HAD TO BUY. Total waste of my time and loss of money. Waste of tech time, as well. The procedure should be: Go to the home to verify what is needed BEFORE YOU PLACE THE ORDER FOR SERVICE.

The agents were knowledgeable, friendly and prompt.

Great service . Fixed my TV . You have a great employee

agents installed item and explained use, also pointed out might need to undate WiFi

they fixed the problem on why the cameras wouldn't connect

Very respectful and knowlegable, On time took care of quickly

The agents recommended good options.He helped me understand the product

The technician did an excellent job connecting my pods and reconnecting my exterior cameras.

Geek agent was not able to make the cameras work. He said it is most likely a software problem that I have to work out with Arlo directly. Not covered under the TotalTech deal I bought for $ 200.00. One camera does not work at all, another one says battery needs to be changed although it is connected directly to a power outlet that has power. Another one does not save any clips although I pay for a subscription. I'm very disappointed and won't buy more stuff from BestBuy.

Was ok at first but now they don’t return calls called 4 times and left messages no call back

Great job by the Geek Squad! All cameras are fully operational and monitoring through the smartphone App is sweet!

Very nice and as alway Tony was very professional and knowledgeable

Geek Squad Totsl Tech Support is a great value. Very skilled.

The agent was great and I love my product everything works great

The serviceman was very professional and courteous.

My camera and battery were mounted quickly and neatly.