Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3344 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,344 reviews
  • Rated 5 out of 5 stars

    Nest installations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my new Nest doorbell and transferred all of my Nest cameras and thermometer to the Google Home app from the old Nest app. Extremely nice and helpful. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Reasonable price. The sales person was very informative and knowledgeable of the purchase I made. The installer was was very knowledgeable and helpful. He was prompt and installed the theee cameras in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed security cameras.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to install my cameras was very professional, intelligent and courteous. He answered all my questions and helped me get it set up on my phone. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really nice and patient. While one guy installed my ring doorbell because i wanted it hardwired into my doorbell. The other guy helped me install the mobile app and get the cameras setup. It was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, Blink camera installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a giod job. I would be happy to have them come back again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy & Friendly Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Only drawback, Geek Squad had to make two trips since tech did not drill bits for concrete. The appointment took several hours to complete. Techs much more helpful that Best Buy rep to schedule the install appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Geek Squad installing Wireless Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Best Buy Company with Geek Squad protection. I highly recommend this. They assist you on phone with PC issues, phone issues, camera issues. It is well worth the price for this protection. Because I had this service I was able to get cameras I purchased at Best buy installed properly with the Geek Squad for no additional fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronics quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything very well!!! Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love the cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. Completed the job in a satisfactory time. Great teacher on how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    GEEK SQUAD efficient install of security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy install with instructions for use. Great item. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    I cannot remember his name but he is not with Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice. He installed properly. Sceurity cameras are now a necessary part of life.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In Ring stick up camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square representative was very kind and friendly. My husband has dementia, he explained and showed us what he was doing and why. Figured the best place to install for what we were wanting to see.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric is amazing Technitian. He has done above and beyond in meeting our needs. He mounted the security cameras with their solar panels, which we bought with his recommendation. He is so polite and friendly. Thank you Eric

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and quick. The install guy came in ask me a few questions of where I want the cameras. Afterwards he showed me how he would be positioning them, and showed me demos of the video quality and how the cameras should work. I recommend it for anyone who needs installations quick and one’s a very easy quick demo on how do use the cameras afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LIFE IS BETTER!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY "RING DOORBELL"!! IT FUNCTIONS JUST AS ADVERTISED. "THE GEEK SQUAD" ARE FABULOUS! THIS IS THE SECOND TIME I HAVE USED THEM......AND THEY CAN'T BE BEAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Setting up Security Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and was very helpful and informative on placement and getting the most out of the Security Camera Placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Ring Camera on my front porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesus knows his products and will teach you too!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having received an email notifying me of a faulty camera part, given instructions on how to replace and how to install this faulty part was of no help to us. We're 78, disabled, and not up to date with anything technical. However, once we were scheduled with Geek Squad (thanks to Grace at BB), the problem was more than solved! Jesus took all the safety precautions and then took the time to fix/change our phones so that we were more than satisfied! Yay GS & Jesus!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my camera’s very efficiently making sure I am all satisfied the way they are hung up and I can see the view that I need. Very easy to schedule installation for these things with bestbuy

    I would recommend this to a friend