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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,316 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed my Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was extremely helpful and professional when he installed my Arlo security cameras. I recommend the Geek Squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Had no problem set up was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my camera were kind courteous, never complained very polite. Did not make a mess, did everything I asked. Explain what I needed to know about the cameras. They are welcome back. Thank you for sending the agents that you sent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quick and cleaned up everything after themselves. They explained and showed us the operation as best as they were able to. I felt as if they could have done a better job explaining the finer details of the camera abilities and options but they seemed not to be fully trained on them. That was my only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing Ring cameras for elderly couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the geek squad. Would recommend going to best buy and using the geek squad f or installing any electronics you buy. We we so very thankful that we didn't have to climb any ladders. Thank you !!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to install my cameras was very professional, intelligent and courteous. He answered all my questions and helped me get it set up on my phone. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The back door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will pay my bill give me another camera to make sure I'm safe I can see real good off the camera help me very well see my mail and anybody else at my door keeping me safe in my family

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing and explaining how to use the product. Professional!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installing 2 blink cameras outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's were installed professionally and are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solar panel installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very quick, efficient, and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras operate as advertised. They charge up and easy to view and save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional when installing my cameras. They were also very accommodating in teaching me how to use my new camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents are true professionals and are knowledgeable in going the work. We have been using the Geek Squad services for almost 15 years and they never fail to provide expertise in computer problems, correcting internet connection, and most recently installing outdoor cameras. We are extremely satisfied and will continue our yearly subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my cameras and completed the set up and showed me how to use the app. He was very friendly, courteous, and explained the details of what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    I cannot remember his name but he is not with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice. He installed properly. Sceurity cameras are now a necessary part of life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setting up door bell camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin came out and connected our new door bell camera to my wife’s cell phone and showed her how to interact with people outside at the door. Easily done and very clear instructions. Already have Justin scheduled to install saddional outside security cameras and flood lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are great was just not happy thar my camera couldn't be put were i wanna it to be placed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really nice and patient. While one guy installed my ring doorbell because i wanted it hardwired into my doorbell. The other guy helped me install the mobile app and get the cameras setup. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Setting up Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and was very helpful and informative on placement and getting the most out of the Security Camera Placement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job on our installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Max were great. They wore masks to keep us all safe, and they worked quickly and efficiently. I'd definitely use Geek Squad's installation services again. (The scheduling of the install is another story. Long story, but make sure you get a confirmation of the install appointment, and keep checking it since they can drop of the schedule!.)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Reasonable price. The sales person was very informative and knowledgeable of the purchase I made. The installer was was very knowledgeable and helpful. He was prompt and installed the theee cameras in a very professional manner.

    I would recommend this to a friend