Customer Ratings & Reviews

The service was by far easier than manually installing the cameras yourself. The peach of mind knowing a professional is doing it. The convenience of being able to test the mount location and then having the professional move it to your liking. Also, I have total tech membership and the installation was free and extended support is free. I could not be happier.

Having received an email notifying me of a faulty camera part, given instructions on how to replace and how to install this faulty part was of no help to us. We're 78, disabled, and not up to date with anything technical. However, once we were scheduled with Geek Squad (thanks to Grace at BB), the problem was more than solved! Jesus took all the safety precautions and then took the time to fix/change our phones so that we were more than satisfied! Yay GS & Jesus!

I thought would be an easy install but I have a more complicated set up and mixed up two likes so the Geek Squad came out and easily figured out my error. These cameras pick up everything..! Sounds and visuals so take advantage of the options given to be as specific as possible on what you want to be notified of. Also has real good range; they pick up /transmit from over 70feet from my house, which is great (I’m on acreage).

Very helpful. Only drawback, Geek Squad had to make two trips since tech did not drill bits for concrete. The appointment took several hours to complete. Techs much more helpful that Best Buy rep to schedule the install appointment.

Alex was an Excellent Solution Provider. Would have him install cameras again.

Received cameras and doorbell quickly. They were installed by GeekSquad and working as expected. Tech was very patience during setup and explained as necessary.

Geek Square representative was very kind and friendly. My husband has dementia, he explained and showed us what he was doing and why. Figured the best place to install for what we were wanting to see.

Very professional. Explained everything and showed how device works

The agents mounted my security cameras outside in the perimeter. They are nice and helpful.

I am a Best Buy Company with Geek Squad protection. I highly recommend this. They assist you on phone with PC issues, phone issues, camera issues. It is well worth the price for this protection. Because I had this service I was able to get cameras I purchased at Best buy installed properly with the Geek Squad for no additional fee.

Eric is amazing Technitian. He has done above and beyond in meeting our needs. He mounted the security cameras with their solar panels, which we bought with his recommendation. He is so polite and friendly. Thank you Eric

The young man installed my cameras and did a wonderful job of explaining each step!!

My installation was done in no time. The technician didn't run into any problems and he was very nice polite and professional. I really enjoy my service

Quick, easy install with instructions for use. Great item. Would purchase again.

The agents mounted all my camera’s very efficiently making sure I am all satisfied the way they are hung up and I can see the view that I need. Very easy to schedule installation for these things with bestbuy

had some issues scheduling, but technician was knowledgeable and installation was quick and easy once they were onsite

The guys knew what they were doing. Completed the job in a satisfactory time. Great teacher on how to use the app.

The squad has installed the ring and cameras for me they’ve done an excellent job.

My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

Service and installation were stellar. He knew his stuff and was quick and efficient.