Customer Ratings & Reviews

Installed quick & efficiently & stayed to answer any of my questions & made sure i was familiar with using the system & controls. Overall great experience!

The guys did a great job installing everything. However, our doorbell has stopped working. I’ve tried to reconnect it and it won’t respond. I will have to reschedule someone to come out and reconnect it…since we can not get it to reset.

I needed 2 new Arlo cameras installed in the front and back of my house. 2 men arrived within the window I was told and did an excellent job in syncing them to my internet and my phone. Then installed them outside exactly where I wanted them. I would recommend using Geek Squad services. I have never had a bad experience with them.

They did a good job when it came to installing my camera.

I love the Arlo cameras, I just needed to upgrade my Internet speed because it doesn't work as well without sufficient Internet speed. Otherwise I love the quality and portability, and nothing like not having to keep it plugged in unless you don't wish to remove them to charge the cameras. Excellent camera!

The installer did a great job and helped us get the app working. The job was done quickly and professionally. Highly recommend!

Excellent Product, Excellent Service Techs, Easy to Use

even though i am a technical person, i'm glad i used geek sqad to install my smart system. when they were done everything worked and all my questions were answered. arlo is strange. they make a decent product, but if you have a house and a vacation house, arlo wanted money every month for the second set of cameras and the second controller. the geek boys swithed me to ring at no charge

Austin got the camera system restarted and everything is working great.

Burt the tech did a great job installing the Ringtone door camera and 2 cameras. However, he but did not connect the door bell to the inside doorbell chime and said that Mark would have to do it. I had to call to Best Buy to make another appointment to complete the job.

my camera was just out of warranty. they suggested that i buy a new battery for the camera. (otherwise, i would have to buy a new camera. i did buy a new camera, and it fixed the problem. THANK YOU GEEK SQUAD !! :}

The cameras operate as advertised. They charge up and easy to view and save.

Installed security cameras on my house. Was very professional and explained that the use of the equipment

My complaint is that I have total tech. The first time they came out I didn’t have Wifi yet at my house. The did mount the cameras at that time. When I finally got Wifi I made another appointment. Again I have total protect. This time I have the remaining cameras installed and the batteries put in the already mounted cameras. I was charged two fees because I had a total of 10 cameras installed inside and outside my home. I thought this was way to expensive especially since all they had to was put batteries in most of the cameras which technically I had already paid for the first visit. To charge me a third fee for 2 cameras to be set up especially in light of the fact I have total tech and am an elite plus member. Again the installers were exceptional.

Overall honest service. The guy who came out was extremely knowledgeable and honest.

Agents Mischa and Joel mounted the cameras and set the system up for my wife and me and they did a wonderful job, as always.

Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

The agents mounted my cameras efficiently and quickly. They were very professional, and answered any questions or concerns. I definitely recommend geek squad!

The install went quickly and the Geek squad person was very helpful and quick with setting it up! Very nice and pleasant to deal with

Good service. Friendly and thry have great tools that they must.