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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3345 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,345 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received notification of my installation window. I received a phone call of the arrival time. The Tech showed up on time and was very pleasant. He explained everything he was doing and asked what coverage I wanted. Then he advised me of the best locations so I could maximize my camera views.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Greg adjusted my camera to maximize the solar panel charging. They made sure it was in the right place. They provided excellent service and explained everything to me by utilzing my phone. They assured me that I could reach out to them if I had any future problems.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras operate as advertised. They charge up and easy to view and save.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Arlo restting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, Friendly. Helpful. On Time. Knowledge. Ability to repairing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done in no time. The technician didn't run into any problems and he was very nice polite and professional. I really enjoy my service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad, and the security camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my security cameras outside in the perimeter. They are nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my geek squad member did all that was necessary to insure camera's were installed and working. He worked comfortably with me not pressuring or rushing to get through setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Double check scheduling but got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had some issues scheduling, but technician was knowledgeable and installation was quick and easy once they were onsite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great took his time and saved me money.he was very respectful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs quickly got us up and running; they talked through the placement to be sure we were getting the best install although having the small camera over our front door didn't seem best, as we also had lights to install. Once we explained and they checked the range of view, we were all happy. THANKS, GUYS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quick & efficiently & stayed to answer any of my questions & made sure i was familiar with using the system & controls. Overall great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were GREAT! They installed my cameras quickly on the house and covered the areas I needed. They then installed the software on my iPad and iPhone and explained everything thoroughly after they set up each zone. It was a real pleasure working with them and I feel safe and secure with my new Blink security cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation process was very smooth and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the best buy Greek squad plan and love to buy it and as I have installed so many new items in home and they install all are as free due to Greek squad member. Installation process was very smooth and clean and team installed the device on time...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech installed Ring Outdoor camera, solar power for the same, and also a web internet signal booster to power the outside camera. He then installed the Ring App on several devices, explained everything to my wife and I and made sure everything properly. We also bought Total Tech Support Which we have already used the attendant discounts. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man installed my cameras and did a wonderful job of explaining each step!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional they handle their business right away and they communicated and let you know about the equipment that you purchased and how to work it thorough work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mischa and Joel mounted the cameras and set the system up for my wife and me and they did a wonderful job, as always.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent installed our ring cameras at home so quick and efficient. A big shout out to you Mr. Justin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were kind and helpful. They were patient to be sure the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy’s Total Tech- camera installation-great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that the agents came to install my Arlo cameras. Not only did they do a professional and helpful job, they ALSO protected me from being scammed by an online email I was working on. I appreciated all they did for me and the cameras are working great.

    I would recommend this to a friend