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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent installed our ring cameras at home so quick and efficient. A big shout out to you Mr. Justin.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my security camaras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my security cameras and and they were all connected to my wifi.. was very knowledgeable and friendly to work with . There customer service is really great, i like the fact that i can always trade up to the newest technology.i would definitely highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers were so friendly and helpful. They set up our Ring Doorbell quickly and set up the connection to both our phones and home computer. They were very informative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Professionally competent installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen were on time, efficient and professional about their work. They also were very helpful to me with suggestions and when I asked, with advice on how to use some of the features.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful installation .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent was very pleasant and did not rush the installation. however would never recommend purchasing this monitor system. My batteries need charging and the instructions were not clear to me, this maybe my issues but this product is not working for me. I wish my service agent was more knowledgeable on working this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install of Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the guys that came to do the Arlo camera and doorbell installs. Top-rated work inc setting up the Arlo app on our phones, making sure it worked and answering questions. They even came back that day after another install an hour away as we had an install issue that came up and got it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 Ring Cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Tech was knowledgeable, professional and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man installed my cameras and did a wonderful job of explaining each step!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad did a great job installing my video cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and installed our wireless camera. They were very polite, respectful and very helpful. They put our camera right where we needed it. The young man was very patient about which direct we wanted it to face. He also made sure to connect to my phone. That’s slot geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Had desktop computer checke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checking my desktop computer was as easy as pie this last time I took it in. At 78 years old only know the simple things to do so don't know much and have no one to teach me so I rely on Best Buy Geek Squad who also treat me with respect and correct everything I ask to be checked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Camera Security System - easy to use and easy to install. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing, installed the cameras quickly and efficiently. Answered all my questions, would highly recommend him to friends and family, Great personal and professional attitude, Thank you for everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were incredibly competent and fast, and installed this seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. There were some issues with the product that I bought. Geek squad handled it with ease and came with the right solutions. The local Manager got involved and made it an awesome experience. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great agent who called ahead and assessed the situation and came out when I had everything ordered. Even though Jim had not installed gutter hangers, he figured it out and did a splendid job. He was so professional and very helpful in setting up and showing troubleshooting steps. I highly recommend you hire Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation of flood light cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first attempt at this install was unsatisfactory. But the second crew you sent was great. They not only installed it correctly, but answered my questions and helped position it for maximum coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They call ahead of time and they’re here on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad has installed the ring and cameras for me they’ve done an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Value, I would Use This Service Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 4 wireless cameras installed by the Geek Squad. The Geek Squad came out for a free consultation prior to me ordering the cameras. The consultant helped with the choice of wired vs wireless and camera placement. The installer did a good job and I am happy with the install so far.

    I would recommend this to a friend