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Customer reviews

Rating 4.4 out of 5 stars with 3345 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,345 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Service and Communication By the Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our 5 Blink cameras and mounted them around the house. He offered us advice on the best places to put the cameras and took his time to make sure that the view for each camera was excellent. I am extremely happy that he provided the installation. We could not have done it by ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly and the Geek squad person was very helpful and quick with setting it up! Very nice and pleasant to deal with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They call ahead of time and they’re here on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad has installed the ring and cameras for me they’ve done an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fine Geek Squad agents came to our home and installed our complete, six camera system in a matter of a few hours. This included the camera mounting, installation of six Ethernet cables and connections for the NVR and monitor. Quick start training was even provided. These agents knew what they were doing and they completed this project in a professional manner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simply safe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet was not installed correctly in 2 cameras causing the cameras to fall and hit the ground I had to exchange it. They didnt talk enough or instruct about having to reset the cameras. Simply safe had to assist with that. Because the power cords were not attached in the beginning by them it resulted in more set up. Simply safe had to walk me through that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two gentlemen who came to install the cameras had a problem and could not do the job. The second two installers were outstanding!! Ariel Rosa and Jeff worked until 10pm getting the cameras connected and installed. Talk about going "above and beyond"...they get 10 STARS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Team of multiple installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing everything. However, our doorbell has stopped working. I’ve tried to reconnect it and it won’t respond. I will have to reschedule someone to come out and reconnect it…since we can not get it to reset.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Cameras Installed Outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 new Arlo cameras installed in the front and back of my house. 2 men arrived within the window I was told and did an excellent job in syncing them to my internet and my phone. Then installed them outside exactly where I wanted them. I would recommend using Geek Squad services. I have never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They wore shoe coverings to not mess up my floors. Very communicative, explained the setup and how to use the cameras after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek squad installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job when it came to installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tech showed up on time and helped me decide the placement of my cameras. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers were so friendly and helpful. They set up our Ring Doorbell quickly and set up the connection to both our phones and home computer. They were very informative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my wireless camera, they did an excellent job,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed Quick and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, Excellent Service Techs, Easy to Use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Performs as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo cameras, I just needed to upgrade my Internet speed because it doesn't work as well without sufficient Internet speed. Otherwise I love the quality and portability, and nothing like not having to keep it plugged in unless you don't wish to remove them to charge the cameras. Excellent camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RETURN TO CORRECT AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan very knowledgeable, courteous and kind. Corrected previous Geek Squad mistakes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my cameras and completed the set up and showed me how to use the app. He was very friendly, courteous, and explained the details of what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    nice people, no headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though i am a technical person, i'm glad i used geek sqad to install my smart system. when they were done everything worked and all my questions were answered. arlo is strange. they make a decent product, but if you have a house and a vacation house, arlo wanted money every month for the second set of cameras and the second controller. the geek boys swithed me to ring at no charge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend