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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3316 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,316 reviews
  • Rated 5 out of 5 stars

    Excellent Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and installation were stellar. He knew his stuff and was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent installed our ring cameras at home so quick and efficient. A big shout out to you Mr. Justin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. It took no time to install. Very knowledgeable and nice service men

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mischa and Joel mounted the cameras and set the system up for my wife and me and they did a wonderful job, as always.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and quick. The install guy came in ask me a few questions of where I want the cameras. Afterwards he showed me how he would be positioning them, and showed me demos of the video quality and how the cameras should work. I recommend it for anyone who needs installations quick and one’s a very easy quick demo on how do use the cameras afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my geek squad member did all that was necessary to insure camera's were installed and working. He worked comfortably with me not pressuring or rushing to get through setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received notification of my installation window. I received a phone call of the arrival time. The Tech showed up on time and was very pleasant. He explained everything he was doing and asked what coverage I wanted. Then he advised me of the best locations so I could maximize my camera views.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Greg adjusted my camera to maximize the solar panel charging. They made sure it was in the right place. They provided excellent service and explained everything to me by utilzing my phone. They assured me that I could reach out to them if I had any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing and took his time explaining the system until we understood it. It felt like a very personable experience which was definitely needed as we shared risky information . He made sure we were comfortable in our own home but we made sure he was well taken care of as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly and the Geek squad person was very helpful and quick with setting it up! Very nice and pleasant to deal with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a pretty good job with the install. He also arrived within the time frame also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a box with 3 solar cameras smart cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His name is Victor, and was the bast professional and advisor!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my wireless camera, they did an excellent job,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs quickly got us up and running; they talked through the placement to be sure we were getting the best install although having the small camera over our front door didn't seem best, as we also had lights to install. Once we explained and they checked the range of view, we were all happy. THANKS, GUYS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job… our guy that comes out is great… very nice ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ASSESSMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE INFORMATIVE EMPLOYEE DID A GREAT JOB AND KEPT US INFORMED OF WHAT HE WAS DOING WITH OUR INPUT.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Arlo restting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, Friendly. Helpful. On Time. Knowledge. Ability to repairing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tech showed up on time and helped me decide the placement of my cameras. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation process was very smooth and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the best buy Greek squad plan and love to buy it and as I have installed so many new items in home and they install all are as free due to Greek squad member. Installation process was very smooth and clean and team installed the device on time...

    I would recommend this to a friend